JennieE New User

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  • Hi @BrandonM, the causes for laptop not turning on are various. In addtion to hardware problems, software issues and virus attack also could be the reason. You may check if solutions in this case work for you: https://forums.tomsguide.com/threads/laptop-wont-turn-on-but-charger-light-is-still-on.154348/
  • Firstly, you may check if there are any external devices connecting to the laptop. Remove all of them (including removable battery if it has), and then run a hard reset, only connecting AC adapter and power to the laptop. Or, if you have a Windows repair disc, you may try running Automatic Repair to fix issues related to…
  • It's really annoying. Did the fan work normally? You may check the heat sink. More approaches can be found in this page: http://windowsreport.com/laptop-overheating-playing-games/ To avoid unexpected data loss due to CPU overheating, it's necessary to make a backup for vital files in the hard drive to keep them safe.
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