JMG-51 New User

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  • Update : Just got back from Staples....they replaced the PC without any bother or fuss....will definitely shop there again....keeping my fingers crossed that the replacement Acer won't also stop working. Thanks again Acer-Cory for your offer to help.
  • @ Acer-Cory, Thank you for your reply, but at this point I don't see what good talking to a tech would do...it's not like he can "walk" me through step-by-step.....The Acer won't work. It powers on but doesn't load the system, so I can't download any drivers or updates or whatever....the message " operating system not…
  • @ finlux "...this can happen to any machine". Sure, I guess its possible. I can only speak from personal experience, like I said in the post above I have bought 9 Toshiba laptops (currently have 4) and ALL of them have lasted at least 2 years (some longer) before the need for any sort of service. The Acer is one month old…
  • I bought an Acer V5 for my son last month, and yesterday his machine had the "Operating System Not Found" message. Tried contacting Acer but they have no customer service. We, as a family, have 4 Toshiba laptops that have given us no problems (have bought a total of 9 Toshiba laptops over the years.....why I bought this…
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