IvanBE New User

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  • I'm sooooo fed up with this. Any suggestions to get rid of this insane problem are welcome. Could anyone that does NOT have this issue, please run HWiNFO64 and post which touchpad is in their R7-372T?
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE July 2017
  • @dcull91 Now that's interesting. I'm curious to see if there's any kind of hardware difference between that R13s that funcion correctly and the faulty ones. Could you please run a hardware scan app like HWiNFO (https://www.hwinfo.com/download.php) on one laptop that has the problem and on one that doesn't? Perhaps Acer…
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE July 2017
  • @brummyfan2 Once again: thank you for your adivce. I did what you suggested, but unfortunately, not only did the problem persist, I also found out that this makes the touchpad a lot 'dumber' (no pinch to zoom, for instance). I'm afraid I'm running out of ideas...
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE July 2017
  • Unfortunately, I'm still having the same problem. Disabling the features you suggested didn't help: the 'jumping' issue persists. Strangely enough, sometimes the problem seems to be gone for days on end, or even for a full week. But then, when I least expect it, it's back. And so annoying. This inclines me to think it's…
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE July 2017
  • Thanks again for the advice. 1. I let the computer re-install the display drivers and haven't had igfx errors since 2. I'll try to disable the touchpad features, but I tried this before, and then it didn't help. This is such a strange problem. I can't even figure out if it's hardware or software based. I think it's a…
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE June 2017
  • I cheered too early. The problem's back. Also, I get 'Display driver igfx stopped responding and has successfully recovered' error messages. Which I didn't get before they replaced my motherboard. Such a bummer.
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE June 2017
  • I can hardly believe it, after all the repair attempts by Acer, but a couple of days ago, I updated the driver brummyfan2 suggested, and the cursor problem seems to have disappeared! It only occurred once, when my computer was suffering from another error - but apart from that, it's gone for now. :-) Thank you so much.
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE June 2017
  • I've been having the exact same issue with my Acer R7-372T for over a year now. It has been in repair for 3 times, and still the 'jumping cursor' problem persists. During those repairs, both the touchpad and the motherboard have been replaced - and still no luck. I have applied for a replacement of the laptop, but Acer…
    in Acer Aspire R7-372T touchpad moving and clicking on its own Comment by IvanBE June 2017
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