HAL_9007

Tinkerer

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  • Hi, morrison8996. Can you elaborate on what do you mean by solving backlight problem? If you mean, you only replaced top chassis of laptop, it can hardly be called solving the problem. Do you know what to do to fix it without need to replace parts? I don't want to be rude. I'm just curious, if I understand you correctly.…
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 September 2022
  • After all this time, I didn't find any solution. Im pretty positive this is software thing, but Acer just don't care, there are no new updates of bios whatsoever. Shame on them. By the way, my warranty expired recently and temps got a little bit higher than 2 years ago, so i decided its time to repaste laptop. There was a…
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 January 2021
  • Outside of colour problem, keyboard is completely functional. I was thinking about sending laptop to service center but vision of potential time needed for reinstalling windows and all my programs held me back. Now I see there is no point sending it to service as there is no real answer to this problem from Acer. I really…
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 June 2019
  • I think we can all agree, the problem increase gradually, so its not caused by single moment in time like bugged Windows update and Predator Sense update (I also uninstalled it and deleted profile files) or any other software. I belive, It's also not hardware problem in terms of something being damaged cause all colors are…
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 May 2019
  • After setting RGB 29 , 4 , 28 (should be almost black purple) I get almost faded, almost white, pink color. And again, if I set it to RGB 8 , 1 , 8 (it still shows black color on preview) I get dark pink. So it seems like all 3 primary colors ARE there, but for some reason they cannot be mixed properly either due to…
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 March 2019
  • This is default, out of the box setting. R:0 G:155 B: 240 ----------------------- It should be dark blue, but instead, its still almost the same as the first one. R:0 G:2 B: 255 ----------------------------- Now, if i change green only from 2 to 1, color goes dark blue. R: 0 G: 1 B: 255
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 March 2019
  • Unfortunatelly no. I hesitate to send it to service yet because its a minor problem and I still wait how this situation develop. I'm not 100% sure if this problem happened gradually or lets say after bios update. Its not like blue is completely dead. It's there, but you can't set exact shade you want, so maybe this is…
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 March 2019
  • Thanks for responce. It's not like the blue is dead. I reinstalled Predator Sence but didn't help.
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 February 2019
  • Anyone? Im I the only one who gets this?
    in Helios 500 Keyboard backlight colour problem G9-793 Comment by HAL_9007 February 2019
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