Gtekser New User

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  • Hi Sam I reformatted my machine but you will need a full copy of Windows to reinstall this - together with the Prog key. Although I did this myself I did get a quote locally from Brian at Warwick Laptop and that was very reasonable at £45 for reformatting, reloading XP and installing the drivers and putting an anti virus…
  • Thanks for reply. I eventually got a reply back from Acer Support saying “it will cost you £51.06 for installation CDs because we do not provide recovery cds”. The lack of trust in ‘India call-centre’ information now and in the past led me to enquire locally and a Warwick company quoted £45 for complete installation of XP…
  • I got a reply back from Acer Support but I am afraid that I don’t trust the information. I am not racist but I have learnt that although people in an Indian Call Centre try their best, they often misunderstand and give the wrong information. Or they regurgitate the appropriate ‘script’ as an automatic reply. The other…
  • The Drivers were installed but none of them took in order to make the wireless etc work. I am reduced to having to send it to Acer to re-install to make it work. What is the cost for Acer to re-instal and update the drivers?
  • I have the same problem on my laptop and trying to join another fellow unfortunate was greeted with the ‘private message’ that stated that Acer Forum doesn’t like multiple entries so they pulled it. They prefer not help out and are happy to have people duplicate the same post over and over again – without help given rather…
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