Grubby New User

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  • Hi, I'm not quite sure when Acer will change this policy, I used to use Open Office, not MS Office as well, and the AcerCloud Documents cannot work normally, I'm quite sad but this app is so useful and convenient for me that I have to accept the reality of uninstalling my Open Office then installing MS Office 2003…
  • The function of PicStream and Docs don't rely on the Cloud PC's status. Photos taken by your camera and MS files uploaded by Acer Docs app, as a matter of fact, have its copy in the cloud, and you can use those two functions even if the PC is switched off.
  • Hi Saurabh, It looks like a very complicated problem, it is advisable that you send a feedback to AcerCloud support, alternatively, you can send an email to "acercloud_support@cloud.acer.com" with adding the attachment of the issue's screenshot. By the way, whether the problems occurred only in MS word, or all including MS…
  • Hi Michaelsonne1, As far as I know, AcerCloud doesn't support being used in windows phone... AcerCloud can be used in smart phone with Android and iOS operating system and PC with Windows system. Here is their email address: acercloud_support@cloud.acer.com
  • Hi AMD1939, So odd case, you'd better look for professional personnel to check it, and I guess this problem does not have much to do with the Acer programs you mentioned…
  • saywot Have you installed AcerCloud by yourself? If so, you can uninstall it. If AcerCloud is preloaded in system, it seems unable to be uninstalled or removed manually, my suggestion is that you sign out your Acer ID to ignore that.
  • Your mobile is same as me "Samsung 3". When you log in Acer ID, Acer music and Acer Photo display cloud content shared by your Cloud PC. For, Acer music, if you would like to review your all music content from your mobile, you can find "add file to library" in menu. I suggest that you contact Acer Cloud customer service:…
  • You have an Acer laptop which has installed AcerCloud, it's ok, and in the next place you have to assign your frequently-used PC as Cloud PC, because most of your contents, except for pictures from PicStream and document from Docs, are stored in Cloud PC to allow your devices to be able to sync at all time. So you need to…
  • Cool! I have just copied the address and entered it, the website says email is outdated and click there to resend one. I clicked “there” as asked, and the website shows the account has been activated! Anyone know the cause of “400 bad request”? Maybe it has sth to do with your network setting? And as my known, the activate…
  • I have just registered Acer ID, and the activation email has been received approximately several minutes, if you haven't received the mail until now, I remember that there is a button which named "Send it again" in login interface you can click that the activation email will be sent again. If the email still cannot be…
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