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  • I contacted my IPS. The box is a CPE Switch and they also call it CTS or anvaendarnod = user node. There is no limitation on the number of IP-addresses they provide for each user. That has been clear all the time as all units have worked when they were up and running all at the same time. I want you to have this…
  • I am not an IT specialist but I know as much that the type of ISP internet connection you describe is provided by our phone companies and they provide a router to hook up all items to or access via wifi. You may refer to my hallway box as a router but I believe it is just a divider of the incoming signal so that one can…
  • My internet service provider cannot decide to leave 4 units running and disconnect the fifth. It is physically impossible - they are all connected to the same switch (the hallway box - I do not know its proper name in English) The cable from the switch to the ISP is just one line and that cable does not "know" which unit…
  • Sorry for late answer but I have had to deal with a few issues on my new HP laptop which are now solved. HP has a support via What´s App in Ireland in addition to their peer to peer help. Today I started the Acer PC to try to sort out your last input. To my surprise it instantly connected to the internet via cable and…
  • Enhetschef means department manager in a store or business. Most translators are based on pre IT vocabulary and are thus of no or little help. Once again. The Acer PC is not and never was connected to a router - it is directly hooked up the the internet provider´s optical cable via a network cable to the box in the hallway…
  • OK. Now I have tried to do what you suggested. Note however that we have a language problem as my Acer speaks Swedish or at the best Swinglish and I tried to look up device manager on pages claiming to have all IT terminology, but they didn´t. Is Device Manager the Control Panel? Anyway I got no flags when starting up…
  • It is now past midnight here, so I will make all the moves you suggest tomorrow. I do not think it matters, but the box in my hallway is no router - it is simply a signal divider so that several items can be hooked up to the internet. The Acer PC is connected directly to that box via cable. All other equipment is connected…
  • I am sorry. I gave you the wrong information in my first message. The Acer PC is connected directly to the main outlet box in my hallway. The internet provider runs an optical cable to our condo and in the basement the signals are decoded into electrical signals and then transferred to a box in our hallways. You could call…
  • I have an Acer Aspire XC 704 W as I wrote in the headline. Its SNID is XXXXXXXXXX. [Edited by Acer - David as personal information shared] I have a cable connection directly to the internet provider, i.e. not through the router, and I can also connect via wifi to the router. I had not used the PC for a week or so and…
  • I have a similar problem: The PC is still on version 1803 of windows 10, but after the latest update I get a message that there is no internet when trying to connect via cable to the router. I can connect to the internet via wifi to the router, but I get a weak signal as the Acer PC is in another room. I have 2 HP PCs that…
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