Galad New User

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  • Update - the system won't let me use the refresh, reset factory settings, repair or system restore functions. Internet access is unaffected (oddly!). I did a defrag but no improvement. Something has taken up a vast amount of hard disk space and I can't see what it is.
  • Update for anyone who can benefit from my experience. I purchased a 32gb USB (£13) and took a back up from another working ACER computer (V3 571) and successfully reset the faulty pc (Aspier 1) following the guidance provided elsewhere on this site. Everything came back, including the drivers, but (hopefully) not the virus…
  • Thanks Vince it looks like the repair shop then. If it's a virus that's done the damage I can't understand why someone would go out of their miserable way to design something that renders a computer virtually useless.
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