Gabbagul Troubleshooter

I have not tried replacing the keyboard. It's a backlit keyboard, and from what I've heard, buying a replacement without a frame also is not an enjoyable service experience. Allow me to explain the problem, first. Along the asdf row, keys "Caps Lock" all the way through to "H" (Caps, A, S, D, F, G, H) do not work. Along…

I'm not normally one to necro a thread, but I wanted to stop back by and report that after a couple years fiddling with this annoying issue, I took a chance and tried replacing the OEM HDD with an SSD. It definitely didn't seem like a hard drive issue, since the laptop ran perfectly fine once it loaded into Windows, and…

I've tried that just now, seems to not have worked, we'll see in 5-6 minutes when it moves on from the Acer screen. It isn't as if I was waiting for that Acer screen, it just appears almost immediately after hitting the power button, I'd say less than two seconds, probably less than one second. It immediately gets to that…

I tried Alt + F10, but it wasn't registering the command, on either USB keyboard or laptop keyboard. That Acer page screen, when the tutorial says to press Alt + F10 right away, is where my computer is struggling through, it's taking 6 minutes on that screen before it gets to the Windows log-in screen. Apparently, it's…

Curiously, it's showing three empty partitions, two delegated for recovery.

It was factory-installed Win8. And looking into things a little more, I'm not convinced it has the 20GB SSD I mentioned earlier. I've read conflicting information regarding that, and nothing is showing up in My Computer at this point, making me suspect it was simply a partition I'd deleted in the reset process.

I like this /msconfig System Configuration utility, I came across it in my earlier troubleshooting, too. I'm hoping this might be the avenue to a solution of some kind. That being said, unfortunately, under it's Startup tab, all it says is "To manage startup items, use the Startup section of Task Manager." with a link…

That's all she wrote.

That's what I found when looking at startup processes, as I already stated. As for virus scanner, only using Windows Defender. Thank you for your time and response.

Thank you for your response, RanY2J. I've already run /chkdsk and hardware diagnostics, and neither one identified any problem. Both said everything was working fine. I have no USB hard disk or storage device connected. Just the OEM 500 GB HD+20 GB SSD that it came with. Since I've reset the laptop twice now, there is no…

My DVI-D to DisplayPort cable arrived much sooner than anticipated, and has solved my intermittent loss of visuals. I haven't yet checked the 59 Hz solution you've suggested, but as the monitor appears to be working just fine, I suspect the DVI-D to DisplayPort adapter I was using previously was the culprit, perhaps it…

Thank you very much for the timely response. The front panel display information alone I'm sure will be very useful to me during the life of the monitor in the future, so that's very appreciated. I'll check to see if it's still reverting to 59 HZ now that I'm connected through the VGA connection. If it does, I'll also…

I have used the monitor with another computer for years. I have now connected the monitor to the computer using it's basic VGA cable, and it works fine. However, this is not an ideal situation for me, in the slightest. My next step, I suppose, is to order a DisplayPort to DVI-D cable, to forego having to use the adapter,…