GGump

Tinkerer

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  • Thanks to all who helped me earlier with this topic. I finally bought a cable and installed the SSD without much difficulty, the only glitch being that screw for the lid of the hard drive compartment will no longer stay in place, presumably because of the slight extra thickness of the SSD - not a problem since the lid…
  • Thanks for the response, egydiocoelho. Much appreciated. Yes, I'm sure there was no such kit included. If I can't get any response from Acer, I might have to buy one of those, I suppose. Do you know where I can get one?
  • You may have a point there, Jack, but they shouldn't misrepresent the product. And they shouldn't make it impossible to communicate with them.
  • Thanks again, Jack. Very disappointing that Acer would just leave someone in the lurch after delivering a product that was missing some components that were supposed to be in it according to their own specifications. The fact that they are offering to supply these kits seems like a pretty good indication that they know…
  • Thanks so much for your help, Jack. I'm not sure where you found that link, but it looked like it was going to be really helpful until I hit submit. I then got a message that my laptop model was not eligible for the kit. This seems a little strange since it looks like exactly the kind of situation it would be designed to…
  • Thanks for the response, egydiocoelho. Much appreciated. Yes, I'm sure there was no such kit included. If I can't get any response from Acer, I might have to buy one of those, I suppose. Do you know where I can get one?
  • Thank you, Jack. Looks like I may have other problems. When I opened up the laptop to install the SSD, I discovered that the laptop was delivered without any kind of mounting chassis or connection cable. No way to install the drive. Nobody at Acer will help me as it is out of warranty. I'm angry about this as the…
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