Fitzzgog

Tinkerer

Comments

  • That's pretty disappointing; sounds like a power issue. I don't see what waiting until the afternoon is going to do!I guess since the warranty is expired that your only recourse is through going to be through the vendor/Amazon.
  • I left this a few days but got back to it today, and found that in the Device Manager the two devices are now shown as working. I can only surmise that there may have been an update of some sort. Hello Fingerprint actually does work, but Hello Face says it "cannot turn on the camera". A pity. I'm going to settle for…
  • Thanks to Jack E/NJ for helping with this.Just to report back on a successful conclusion. I now have two additional monitors hooked into my Acer Aspire A515-44.The problem faced was that the port that I thought would be used to connect the third monitor was the USB-C one, but it turned out to be a Generation 1 port with…
  • Also, does anyone know whether the Acer Aspire A515-44 is compatible with Widows Hello Fingerprint sensor?I saw another thread about a different Acer laptop that talked about the Hello Face Recognition not being compatible with the camera supplied (because it requires Infra Red)? That's disappointing in a laptop bought…
  • That was my first thought, but the first of the Devices - GoTrust FIDO HID - did not re-install when I rebooted. What do I do if the others go the same way? I would prefer to get the GoTrust on back as a first step - hence my question 3. Is there somewhere I can access all these device drivers that came with my system?…
  • I have the same problem. Fingerprint has stopped working. On Device Manager 3 devices are not working - I think they're all connected. I decided to uninstall the GoTrust FIDO HID device assuming it would re-install but it didn't. The others are the ELAN WBF Fingerprint Sensor and the Windows Hello Face Software Device (see…
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