Fifi New User

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  • The problem with repair is that it means I am without a computer, through no fault of my own. No compensation is offered. Also, if I hadn't pressed and pressed for a resolution I wouldn't even have been offered the repair. I don't have any confidence in the repair anyway I am absolutely certain they will either not be able…
  • I bought it in February, I initially asked for a repair and was refused. Ultimately after weeks (of me persisting and pressing for a resolution), they are now offering to repair it. Personally I don't think it was ever 'fit for purpose' and I should get a refund. They have outright refused this. Because I am currently…
  • Acer advised removing that programme but on attempting it I wasn't able to find it on the 'remove programme' list. The link they provided simply told you how to remove a programme (which I know how to do). When I told them that I couldn't identify it on the 'remove programme' list, I didn't get a response from them. It…
  • It's an E3 112 Running Windows 8.1 with Bing. Tried loading the driver, wouldn't complete Wasn't aware of the tap to click setting. Have done system recovery, would not complete. Have had various emails from Acer support that either weren't particularly relevant, didn't give enough information and ultimately didn't help at…
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