Edirr

Tinkerer

Comments

  • Based on what tech support told me, it requires specialized equipment to perform and the interface is physically behind the rear panel. So it is not and never will be accessible to the public via USB update and there is also some proprietary tech involved that for contractual reasons they cannot provide. So it's a vain…
  • So, in order to apply firmware update, this is how it works: Open service request for your monitorUninstall and disassemble monitorBox monitor and ship it to Acer's supportTechnician unboxes and assembles monitor, performs upgradeSupport disassembles and boxes monitor, ships it backUnbox, assemble and install monitor.…
  • Found out from Acer support that in order to get a firmware update for this product, you need to open a service request, ship the monitor to them for servicing where they perform the update and then ship it back to you. That's because the interface to update the firmware is somewhere beneath the rear panel and inaccessible…
  • So, there is no tool unless you try to contact their support (good luck with that) using the convoluted options designed to make people give up. Why don't they just make it available from the XB271HU product page? I need to power cord boot my computer to even make it POST unless I have one of my two XB271HUs connected via…
  • My German isn't good enough, so I'll have to reply in English. This was the only topic with similarities to my own issues that I could find, so I hope it helps some. There are issues with the XB271HU monitors not being recognized by motherboards or graphics cards when connected via DisplayPort. You should upgrade the BIOS…
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