Drakuf

Tinkerer

Comments

  • Hello Acer-Karp, I have sent multiple messages to Acer-Manny since June 2019 but he hasn't replied to me at all. This issue still hasn't been solved.. Regards, Edited the content to hide personal information
  • UPDATE: I have contacted Acer like a dozen times since the burn in issue happened without any success, they have completely refused to help. The customer supports I have talked with were rude, they told me it is pointless to send back the monitor because they won't do anything with it. I've uploaded a few pictures of their…
  • Not sure why would that help my case. He is working for a totally different deparment in a different region as I know.
  • This is what an Acer staff member stated regarding this issue: "Hello everyone, We would like to apologize to our community for the inconvenience caused by this issue. We have a fix for this but you all have to contact your local Acer Support organization in order to set the unit up for repair to apply the fix. Thanks,…
  • The other issue is the: "Line down the middle, overlapping image".
  • >>>burn-in persistence is properly reported this time around Yeah well the problem was that I called them. I told him my issue 3 times yet he trolled me. :) >>>re-submit the warranty claim I am doing that at the moment, thank you. Besides I am experiencing this issue aswell:…
  • Yeah exactly how a 800 usd monitor supposed to work. :D I have been running "fixing videos" for days a few weeks ago and nothing happend. 
  • I have this same issue aswell PLUS my taskbar burnt into my panel yet Acer doesn't want to change or repair it. Good job guys, good job! :)
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