Dawn1 New User

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  • Well you lost me at Twinkies and Jolt cola! But I think I got the idea - here that would probably be Jaffa Cakes and RedBull. You are of course absolutely right, if you try and go off script they don't know what to do, seems their script is much more important than customer service. Suppose I'll just have to follow…
  • It wouldn't surprise me, this is my second laptop as the first arrived last month with a completely dead screen! As I said I did suggest a loose connection to the chap at Acer, but he said it wouldn't be that. Seems like you have to go through the whole rigmarole of reinstalling the os before they will even consider…
  • Yes, disappears completely. No, wiggling doesn't help (for some reason that's making me laugh!). I thought at first it might be a loose connection, because when it first happened and I contacted Acer I was asked for the SNID, and when I flipped the screen to get it the touch screen started working again. I asked if it…
  • Don't know what's causing it, doesn't make sense. It will work fine for a few days then just disappear, or just won't be working when I switch on, but then at some point reappear. Some days it will come and go several times, and I just don't understand how the driver can be there one minute and not the next! I also had a…
  • Thanks, but I'm a bit confused. If I browse the web for the driver it says I have the most up to date one. The downloads aren't specifically this particular driver, but I was told by the chap on live chat that it should be bundled into one of them, so can I install them specifically by right clicking the screen driver?
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