DMB41 Troubleshooter

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  • I'm working on it now trying to test it. But,the main problem was overheating, and all they did was replace the plastic covering on both the upper and bottom. I would imagine they would have at least did a repaste or replace a fan or something related to the overheating. They also did nothing in the repairs to show they…
  • Thanks! That's what I had found as well. But, most of them, especially the 16gbx2 (32) don't have any reviews. There's one that has 3 stars. Is there anything you would recommend? I checked Amazon but there are so many different models of memory. The crucial one that says it's compatible would be CT2K16G4SFD8266. But, are…
  • Also forgot to ask this as well. I've found some posts where people were able to upgrade their SSD. I thought it was built into the motherboard? I already upgraded the 2nd hard drive to the 2TB Seagate gaming one. Is it possible to actually upgrade the SSD that has the operating system on it? If so, what are your thoughts,…
  • So, just an update. I know what happened now. I made the warranty claim a few days before the warranty deadline. It got approved, but, now, it's out of warranty, so the only people it will allow me to chat with are the out of warranty people. Those are the people that told me they can't help me.
  • I tried chatting, even though it says Chat is not available, I entered my serial number and was then given the option to live chat. I did, and this is what I get: Warranty End Date: 03/29/2020 Registered Owner: 12:38 PM Customer: yes12:38 PM : please call Phone: 1-866-695-223712:39 PM Customer: I've called over and over…
  • That's good to know that FedEx has laptop shipping boxes, I didn't know that and was wondering how I was going to package it. I've tried chatting multiple times. Every time I visit the chat option, it says "unavailable". I've checked every day for the past few days. Were they able to give you an estimate for completion of…
  • I'm starting to get worried again. The more I think about it, I'm nervous that since I can't get in touch with anyone, how long would it be before they could get it back to me if I ship it to them now. I don't know if they have employees even working. If that's the case, I definitely want to wait before sending it in. I…
  •  Thanks guys! My concern is that I can't get in touch with anyone at support. There's no email to use, and when I call, I just stay on hold for several hours before the phone finally just hangs up. There's no one to tell. So frustrating! I'm just downloading a 4gb file and my temps keep rising from 170 - 190 for zero…
  • Xman, thanks for the help! I'm on the same thought process about pasting, I'm not even going to make an attempt at that. As far as setting the affinity one point higher, and shut down all background process...I like the sound of that and think it would help. But, how in the world do I do that, lol. Preventing the CPU from…
  • I should have mentioned that when it worked fine, I meant that "it did work", but it required that I could only plug one sensor in the actual laptop 3.0, one in the hub, and one in a 2.0. The hub isn't powerful enough to do anything more. I want to add several other things such as a third sensor, and definitely at least…
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