CarolynKay

Tinkerer

Thanks, but I'm giving up. I just installed 21H1 and it's too big to stop and go back. That wasn't what caused the change. It happened before that. I was fighting other demons when it happened. I'm done with this.

I appreciate the help, but I've been through so many rebuilds that I have absolutely no idea when they went away, and I'm not going to go back and back. Thanks, but I'll just do without. There should be a fix that I can just click on and make them reappear, but apparently not.

Thanks, done. But still no "Press F2" message or notification of caps lock or num lock changes.

Thanks, all. Your suggestions fixed the problem of accessing the BIOS on startup, but I still don't see the "Press F2" verbiage on startup, and I still don't see the screen notifications I used to see when changing caps lock or num lock. Any ideas on fixing those?

Thanks. There's a very tiny hole that's barely visible, but a paperclip will fit in it. I guess that's it. When you say remove the "charger", do you mean remove the battery? Because removing the battery is no small task on this computer. It's sealed in with screws. And does this kind of reset clobber my whole system?

I reran the memory diagnostic test, and got the message "Hardware problems were detected." Anything else I can try?

Thanks. I completed steps 1 through 7. Tell me what T/S means, and I'll complete the last step.

Thanks so much. The download and execution of Intel's SetupChipset.exe cleared both items from "Other Devices" in Device Manager. Now the Device Manager listings on this computer look more like those on the other computer we have that's the same model. Hopefully, the other problems will clear up, too.

THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU! I…

I had a terrible problem with this issue. Turns out the computer WASN'T GOING TO SLEEP. I found this post, which worked for me. https://community.acer.com/en/discussion/comment/452458/#Comment_452458

I had a terrible problem with this issue. Turns out the computer WASN'T GOING TO SLEEP. I found this post, which worked for me. https://community.acer.com/en/discussion/comment/452458/#Comment_452458