CLKP2012 New User

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  • I have done the reset on the battery. I have removed the items in device manager. I did not wait for a full charge but will do that and see if it helps. It, at first said, plugged in, not charging. Then after removing battery drivers in device manager and rebooting, it said, battery not detected. Ugh!
  • I am doing the factory restore to see if that would fix the "not recognizing battery" notice. When plugged in (brand new charger) it is not charging the battery. 
  • When I went to do the bios update, I downloaded the update from Acer support page. Yes, R3-131T (my bad). When I go to run the update it says, insert battery. Not, the R3 does not recognize the laptop battery (internal). I was hoping by upgrading the bios it would work. No such luck. I am currently doing a factory restore…
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