BlindSwimmer New User

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  • Thanks for getting back to me. I haven't been back to technical support because I'm not sure of my ground. I just had an idea and googled the exact model number 725-C7Xbb. All the machines that come up seem to have Windows 8 pre-installed. So if it's true that those machines don't come with a sticker, this means either…
  • So I'm not really clear where to go here. It sounds as if, because the machine had Windows 8 on from the beginning, that it shouldn't have a COA sticker on the bottom. But why then are Acer asking me for one? Can they make recovery disks without a product key? I'm not clear what I should say to them.
  • I am from the UK. The computer was sold by an Amazon Marketplace seller, also in the UK, and listed as 'Refurbished', so I can't tell what condition it left Acer themselves in. But it arrived with a Windows 8 sticker on the base.
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