Axell New User

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  • Hey there. I did not. Honestly I kept waiting and waiting until eventually I gave them a call. I even talked to someone from their level 2 support apparently, and they told me that they were not aware of any new updates or any new firmware coming for this monitor. I even emailed them the transcript of the chat I had with…
  • also, they clarified to me that the CG437K is from USA and the CG437KP is from United Kingdom. I was confused at to why sometimes I was seeing this monitor listed with a P at the end and other times not. My version according to my serial number is actually the USA CG437k version. I imagine the update they're working on is…
  • So I've also been looking for a way to disable deep sleep for displayport in windows or to disable automatic monitor detection, but I've not found a way unfortunately. However, I had a chat with Acer support earlier today and they told me that they are actually working on adding an option to disable displayport deep sleep…
  • no suggestions anyone ? Does anybody know of an app or way to disable windows monitor auto detect at least ? I've thoughts about that as a workaround, but I haven't found a way to do this... and sadly I guess Acer will not be adding a deep sleep off setting for displayport for this monitor. I really find it weird that this…
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