Asj New User

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  • Hi. Yea, I have the faint, buzz/squeeky sound. Sounds like a voltage/power problem to me - it sounds like the sound some chargers emit, when charging a mobile phone or similar... Any fix to this?? Regards, asj EDIT: Oh btw, I have the S7-392
  • Update! Just recieved my laptop back from service today... and... *drums*... I'm writing on it now, all is well MY DATA ARE INTACT, and I still love the little thing. Powers up fast as lightning. Also, my local support promised me that I would get a refund on my shipping expences - they still need to wire the money, but I…
  • Mine is on it's Way back from service. I fear what state it is in... About support I was happy, but now I can't get my shipping Expenses refunded! This is *****, that I personally need to throw in another 100 $ on this already expensive laptop, because an Acer update killed it. That fight is not over yet I Can assure you.…
  • Atleast a reply - Ryan. Still not a great situation huh? Hope you Cancelled the bios Update to avoid future costumers running Into the same trouble... Atleast till it's fixed. What was the technical reason for the update anyway? Regards Asj
  • Just been in contact with Local acer customer service and Ill send mine to service - abroad since I dont live in the service country... I'm quite dissapointed since it is my Work laptop, and now I need to be without it for god knows how long...
  • ietguy wrote:I tried to update a S7-391 from BIOS 2.18 to 2.18 end up with a black screen with both LED indicators on. But after I've reset the battery via the pin hole. TPOC came on with no bootable device....went in to BIOS and changed UEFI to Legacy ..all is well. Except, I still have the frequent random black screen…
  • Just some additional information - Used the batteri reset button on the backcover using a paperclip, and the computer shut down. Opening the lid and it goes into same state - black screen (not even Acer logo screen), and constant light in "activity LED" and thats it. Shut it down again with reset button, and now I'm really…
  • I've just experienced the exact same thing - ran official acer bios Update on my s7-392 with AC power plugged, and now it's dead. Both hdd/activity light and power light are on constantly and I can't shut the notebook down. Not even by Holding the power button Please help... Can't believe this on a 5K $ labtop only 3 Month…
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