Andy1986 New User

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  • I can't do either as my laptop is my only computer and since the recovery disks failed on me when I now turn the laptop on I'm met by a screen that just says windows failed to start a decent hardware or software change might be the cause. To fix the problem insert your windows installation disc and restart your computer…
  • Unfortunately not as I was half way through the restore disk process so now I can't get anything to work and acer are proving useless
  • I'm having an absolute nightmare with this I've contacted acer to get the new disks they asked for the product key which is a bit faded so they said to contact Microsoft to get the correct product key details However Microsoft have told me because the windows came preinstalled on the device only acer will have the product…
  • Thanks for your help I'm in the UK I will give them a call today any idea how much they cost?
  • I've tried it now about 10/15 times it gives up at the exact same point easy time there is a slight scratch on disk 2 so perhaps that is the problem how would I go about getting a replacement?
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