Andrew_ww New User

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  • I found a 4 GB ram module's empty package shipped with the laptop. The laptop got 4 GB soldered, and probably they inserted another 4 GB into a ram socket. I am not sure, mainboard was replaced or not. Is it possible the warranty site cannot track SNID changes?
  • Yes, thank you, I already did that (as I wrote above). I have the bill and everything. They say its all good, no panic at all - that is their opinion. This topic is about a "second opinion" of the warranty check page and my experience with that. About SNID. Acer originally ships these laptops with 4 GB ram. I asked for +4…
  • I already did that. They say it is all okay, it always works like this. You buy something anywhere else but in this country, you open the box to check the SNID, you go to the warranty page in that one minute, write it there, and the system recognizes the serial. Are you sure the warranty page is never broken or their…
  • I bought it in Hungary, yes. To keep the topic flame-free, I would skip the name of the vendor unless you explain to me why is it important.
  • That website also recognizes the product, and neither that reports warranty information - the only thing I want to see.
  • There are HDD ID, S/N, and UUID. Before I send them all to you (btw, do you need all of them?), may I ask please how would you use them? Thx
  • I purchased it as factory-new. If it is not that, I have no knowledge about it. Originally Acer sold this model with 4 GB ram. I asked for +4 GB into it. I am not sure if it is related or not.
  • The last characters (numbers only) of my S/N id are way different than my SNID. Yet, I gave it a try on the warranty check webpage. No luck.
  • This laptop has 2 serials: -11 characters long "SNID" (numbers only), and -22 characters long "S/N" (numbers and characters) <- wmic reported back this one, and yes, it does match Does it help with the website warranty check? 
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