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  • Easwar, Thank you for your answer. Unfortunately, updating the driver(s) did not fix my problem. (I am confused about this platform and not sure how to reply directly to you or StevenGen - where to put my reply. In any case, hope you see this reply and know that I appreciated your effort to help.) 
  • Thank you StevenGen. I uninstalled then reinstalled (via restart/reboot) the drivers for AMD Audio Device, AMD High Definition Audio Device, and Realtek(R) Audio. (These three devices are all listed under Sound, video and game controllers in Device Manager.) Reinstalling them did not fix the problem. No Change in volume.…
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