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  • Try uninstalling all the drivers under universal serial bus controller in device manager. Then restart the computer. If that didn't fix the issue try updating the BIOS. I see Acer has released a new BIOS that could fix the keyboard issue. Here is the link to download the BIOS.…
  •  How did you confirm that the unit is getting connected to internet when you can not logon to any website? If the issue is the network disconnecting frequently try a TCP IP reset. For Windows 8 and Windows 8.1* On the Start screen, type CMD. In the search results, right-click Command Prompt, and then click Run as…
  •  The most common factors in backlight are the cable to the display being not properly seated. check the one that plugs into the motherboard. They are held on by tape, which works most of the time, but it it's not really tight then the connector comes loose in a fall or bump. Frequently you can see an image but no…
  • Press and hold windows key and tap on Q. It will bring the search window. Type chrome in it and then chose the app from the list of option you got. ---------------------------------------------------------​--------------------------------------------------​----------------------------- Remember to mark "Accept as…
  • Use the following steps to perform a factory data reset using a key combination on boot. Power off the tablet. Press and hold the Volume up button, which is located closest to the touch screen lock switch. While holding the Volume up button, press and hold the Power button for 3 seconds then release it. Continue holding…
    in Reset Comment by Alfin72 September 2015
  • Could you double check that both the RAM has the same speed? We could have this issue when the RAM's are operating at different speed. ---------------------------------------------------------​--------------------------------------------------​----------------------------- Remember to mark "Accept as Solution",If I was…
  • The VGA driver is called the display driver, sunny. ---------------------------------------------------------​--------------------------------------------------​----------------------------- Remember to mark "Accept as Solution",If I was helpful and the post solved your problem. This will make it easier for others to find…
  • I have seen this issue in other computers too so you are not imagining it, It is an actual problem. the other computer had windows 10 as the culprit. have you updated your computer to windows 10. Try updating the VGA driver. Here is the link to get the VGA driver. http://us.acer.com/ac/en/US/content/drivers If windows 10…
  • I do believe your Monitor will work just fine with windows 10. The worst that could happen is that it will be mentioned as generic devices in device manager. Ignore the message and try and install windows 10. The monitor drivers may not work with windows 10 but I do not believe that will affect the performance.…
  • The LED screen LED LCD CMO 17.3'' WXGA+ Glare N173FGE-L21 LF 220nit 8ms 650:1 will work fine with the model.-------------------------------------------------------------------------------------------------------------------------------------------- The display supports 17.3" HD 1600 x 900 resolution, high-brightness…
  • Hi Andri As per the experiment no 2 setup I see that the new RAM is working fine. The issue is with the slot. To confirm it Check in these setup Slot 1: RAM 2GB DDR2 800 (old) Slot 2: none. Result:??? then try this setup Slot 1: None. Slot 2: RAM 2GB DDR2 800 (old) Result :??? I believe the issue is with Slot 2 so if the…
  • You can find the power option in control panel once you cange the view by to small icon on the top right hand side. follow the above steps from there. --------------------------------------------------​--------------------------------------------------​----------------------------- Remember to mark "Accept as Solution",If…
  • You could try a power option reset Press and hold the windows key with your left hand and then tap on the letter X key with your right hand. Then chose power options from the list. Chose change plan settings. (balanced) Chose Restore default settings for this plan. Save the settings. change the brightness in the power…
  • You could get the recovery media from Acer, But try formating the hard disc using the hard disk formating utility ( you could get it from hard disk manufacturer website for free) the use the recovery media you have created and install the operating system. You do not need product key if you are buying the recovery media…
  • Well basics first Mugen, remove the USB mouse and then try the toggle key (press and hold the FN key and tap F7) if that didn't help update the touch pad drivers Here is the link to download the driver http://us.acer.com/ac/en/US/content/drivers You could also roll back the drivers under mice and pointing devices. In the…
  • I see that the laptop supports DDR2 677 MHz memory, the voltage should be 1.8V and 0.9V and DIM speed should be 667 MHz. You can install memory modules in any combinations as long as they match the above specifications. If the RAM you installed matches the above specification swap the RAM that was shipped with the unit in…
  • It could be hardware issue with the battery, kpratapsreddy Check if the BIOS updates fixes the issue. I do see few updates for Power related issue.So that may help here is the link to help you find the BIOS updates. http://us.acer.com/ac/en/US/content/drivers Since the unit has a removable battery you could try changing…
  • The camera doesn't have any special drivers. Could you check if you can find the camera under Imaging devices in the device manager? If it did try uninstalling it and restart the computer. Also check if you can use camera using application like skype.…
  • Have you tried updating the latest display driver? If not update the display driver from the below link http://us.acer.com/ac/en/US/content/drivers If the lid closed action is set to “Do nothing”, the system does not wake up by opening the lid. I would suggest you to try to change the lid closed action to another option…
  • It appears that there are some issues with the hard disk, Thlm. The combo key to enter recovery is not shift-F8 it is "ALT + F10". ( press and hold the ALT key and tap on F10 as soon as you saw the Acer logo). To boot into safe mode On the Choose an option screen, select Troubleshoot. Tap or click Advanced options, then…
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