Acer Answers - Acer Community

/* Begin GLOBAL */ *, *::before, *::after {box-sizing: border-box;} html { font-size: 16px; scroll-behavior: smooth; } body { margin: 0; color: #222; background-color: #fff; font-family: "Noto Sans", sans-serif; font-size: 1rem; font-weight: 400; line-height: normal; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar; -webkit-tap-highlight-color: rgba(0,0,0,0); } img,svg { vertical-align: middle; } .body-l { font-size: 1rem; } .body-s { font-size: .79rem; } @supports(font-size: clamp(1rem, 1vw, 1rem)) { .body-l { font-size: clamp(1rem,.19vw + .96rem,1.13rem); } .body-s { font-size: clamp(.79rem,.15vw + .76rem,.89rem); } } /* End GLOBAL */ /* Begin HEADER */ .top-header a { color: #222; text-decoration: none; } .top-header p { line-height: normal; } .top-header .bs5-container { margin-left: auto; margin-right: auto; max-width: 1220px; padding-left: 24px; padding-right: 24px; width: 100%; } .top-header .bs5-row { display: flex; flex-wrap: wrap; margin-left: calc(1.5rem*-.5); margin-right: calc(1.5rem*-.5); } .top-header .bs5-row>* { max-width: 100%; padding-left: calc(1.5rem*.5); padding-right: calc(1.5rem*.5); } .top-header .bs5-col-12, .top-header .bs5-col-3 { flex: 0 0 auto; width: 25%; } .top-header .bs5-col-12 { width: 100%; } .top-header .icons_20 { height: 20px; width: 20px; vertical-align: center; } .top-header .icons-white { fill: #fff; } .top-header { background-color: #333; position: relative; } .top-header .brand-menu { align-items: center; color: #fff; display: inline-flex; margin: 0 -24px; padding: 10px 24px; position: relative; } .top-header :focus { outline: transparent; } .top-header a:hover { color: #222; text-decoration: none !important; } .top-header :focus-visible { outline: 1px solid #fff; outline-offset: -1px; } .top-header .brand-menu:hover { color: #fff; cursor: pointer; text-decoration: none; } .top-header .brand-menu.active { background-color: #474747 } .top-header .brand-menu-items { display: flex; flex-wrap: wrap; justify-content: flex-start; } .top-header .brand-menu-items .brand-menu-item { width: 33.3333%; } .top-header .brand-menu-group .brand-menu-items { display: flex; flex-wrap: wrap; justify-content: flex-start; } .top-header [tabindex]:focus-visible { outline: revert revert revert; } .top-header a:not([href]):not([class]), .top-header a:not([href]):not([class]):hover { color: inherit; text-decoration: none; } .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 33.3333%; } .top-header .bs5-overflow-hidden { overflow: hidden !important; } .top-header .bs5-d-block { display: block !important; } .top-header .bs5-d-flex { display: flex !important; } .top-header .bs5-d-none { display: none !important; } .top-header .bs5-po-relative { position: relative !important; } .top-header .bs5-w-100 { width: 100% !important; } .top-header .bs5-justify-content-between { justify-content: space-between !important; } .top-header .bs5-align-items-center { align-items: center !important; } .top-header .bs5-m-0 { margin-bottom: 0 !important; margin-right: 0 !important; margin-top: 0 !important; } .top-header .bs5-mx-auto { margin-left: auto !important; margin-right: auto !important; } .top-header .bs5-ml-1 { margin-left: .5rem !important; } .top-header .bs5-p-3 { padding: 1.5rem !important; } .top-header .bs5-fw-semibold { font-weight: 600 !important; } @media (min-width: 1080px) { .top-header .bs5-col-md-6 { flex: 0 0 auto; width: 50%; } .top-header .brand-menu-group { background-color: #fff; box-shadow: rgba(0, 0, 0, .1) 0 2px 4px; left: 0; max-height: 0; overflow: hidden; position: absolute; top: 100%; transition: max-height .3s ease-in-out; transition-behavior: normal; width: 328px; z-index: 20; } } @media (min-width: 640px) { .top-header .brand-menu-items .brand-menu-item, .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 25%; } } @media (min-width: 1080px) { .top-header .brand-menu-items .brand-menu-item, .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 33.3333%; } } @media (min-width: 1080px) { .top-header .bs5-d-md-block { display: block !important; } } /* End HEADER */ /* Begin DISCLAIMER */ .disclaimer { width: 100%; max-width:1264px; margin:0 auto; } .disclaimer p { text-align:center; font-size:11px; } .disclaimer a { font-size:11px; color:#80c342 } /* End DISCLAIMER */ /* Begin BANNERS */ .section { display: block; background-repeat: no-repeat; background-position: 50%; background-size: cover; } /* .section--primary { padding-bottom: 2rem; } @media(min-width: 900px) {.section--primary { padding-bottom:70px; } } */ .section.white { background-color: #fff; } .section__body { width: 100%; padding-left: 1.5rem; padding-right: 1.5rem; } .card-list { display: flex; flex: 0 0 auto; flex-wrap: wrap; align-items: stretch; margin-bottom: 0; padding: 0; list-style: none; min-height: 100%; } .card-list--fluid-2-4 .card,.card-list--fluid-2-4 .card-list__item { min-width: auto; } .card-list .card-list__item { margin-bottom: 1.5rem; } .card-list__item { flex-basis: auto; min-height: 100%; min-width: 242px; display: flex; justify-content: center; width: 100%; padding: 0; margin-bottom: 1rem; list-style: none; } .card { position: relative; display: flex; flex-direction: column; flex-wrap: nowrap; align-items: flex-start; justify-content: flex-start; height: 100%; width: 100%; } .card,.card:hover { text-decoration: none; } .image--zoom:hover img { transform: scale(1.2); transition: transform .1s ease-out; } .card__img--wrapper { display: inline-block; overflow: hidden; vertical-align: middle; width: 100%; } .card__img { align-self: center; flex-shrink: 0; /*margin-bottom: 1rem;*/ max-width: 100%; min-width: 100%; transition: transform .2s linear; } .image { display: block; position: relative; overflow: hidden; } .image img { display: block; height: auto; width: 100%; top: 0; } .card__body { flex-grow: 1; display: flex; flex-direction: column; width: 100%; word-break: break-word; } .card__title { width: 100%; } .card__title--article { margin-bottom: 8px; } .card__text { font-size: 1rem; word-break: break-word; margin: 0 0 1rem; } .acer .card__text { color: #474747; } .card__text--b2 { font-size: .813rem; } .card__footer { margin-top: auto; padding: .5rem 0; } .btn:not(:disabled):not(.disabled) { cursor: pointer; } .btn { display: inline-block; font-weight: 600; color: #000; text-align: center; vertical-align: middle; user-select: none; background-color: transparent; border: 2px solid transparent; padding: 9px 24px; font-size: 1rem; line-height: 1.5; border-radius: 0; } .btn:hover { color: #222; text-decoration: none; } .btn.focus,.btn:focus { outline: 0; } .btn.disabled,.btn:disabled { opacity: .65; pointer-events: none; } .btn:not(:disabled):not(.disabled) { cursor: pointer; } .btn--tertiary { color: #474747; border: 0; border-bottom: 2px solid #80c343; padding: 4px 0; min-width: auto; } .btn--tertiary:hover { border-color: #224449; text-decoration: none; } .card-list a { text-decoration: none; } .card-list p { font-size: 1rem; font-weight: 400; line-height: 1.5; margin-top: 0; margin-bottom: 0; } .card-list h6 { color: #222; font-weight: 700; font-size: 1rem; margin-top: 0;} @media(min-width: 1366px) { .section__body { max-width:1414px; margin-left: auto; margin-right: auto; } } @media(max-width: 899.98px) { .card-list--fluid-2-4 .card-list__item { width:calc((100% - 1rem)/2); margin-right: 1rem; } .card-list--fluid-2-4 .card-list__item:nth-child(2n) { margin-right: 0; } } @media(min-width: 640px) { .card-list--fluid-2-4 .card-list__item { width:calc((100% - 3rem)/4); margin-right: 1rem; } .card-list--fluid-2-4 .card-list__item:nth-child(4n) { margin-right: 0; } } @media(min-width: 900px) { .card__text { font-size:1.125rem; } .card__text--b2 { font-size:1rem; } .card-list h6 { font-size:1.25rem; } /*.btn { padding:14px 24px; font-size: 1rem; line-height: 1.5; border-radius: 0; }*/ } /* End BANNERS */ /* Begin FOOTER */ footer { display: block; } .footer p { margin-top: 0; margin-bottom: 1rem; line-height: normal; color: #222;} .footer a { text-decoration: none; color: #222 !important; line-height: 1.2;} .footer a:hover {text-decoration: underline; } .footer a:focus-visible {outline: #333 1px solid; outline-offset: -1px} #backTop { display: inline-block; background-color: #f8f8f8; color: #333; transition: all .3s ease-in-out; font-weight: 600 !important; padding-top: 1rem !important; padding-bottom: 1rem !important; padding: 1rem 1.5rem; border: 1px solid rgba(0,0,0,0); border-radius: 0 !important; text-align: center; text-decoration: none; cursor: pointer; line-height: 1.25; vertical-align: middle; width: 100% !important; } @media (min-width: 1080px) { #backTop:hover {background-color: #e0e0e0; transition: all .3s ease-in-out; } } .footer .bs5-row {display: flex; flex-wrap: wrap; } .footer .bs5-row>* {flex-shrink: 0; width: 100%; max-width: 100%; } .footer .bs5-d-block {display: block !important;} .footer .bs5-mx-auto { margin-right: auto !important; margin-left: auto !important; } .footer .bs5-py-2 {padding-top: 1rem !important; padding-bottom: 1rem !important; } .footer { background-color: #f0f0f0; } .footer-part1 {padding-top: 1.5rem !important; padding-bottom: 1.5rem !important; padding-left: 1.5rem; max-width: 1440px;} .footer-part1, .footer-part2 {width: 100%; margin-right: auto; margin-left: auto;} .footer-part2 > div > div { flex: 0 0 auto; width: 100% } .footer-part1 .bs5-row, .footer-part2 .bs5-row { margin-left: 0 !important; margin-right: 0 !important;} .footer .flex-column { flex-direction: column !important; } .footer-column { position: relative; } .footer-column > p { display: flex !important; justify-content: space-between !important; align-items: center !important; font-weight: 600 !important; margin-bottom: .5rem !important; } .footer-column .flex-column { display: flex; } .footer-column li {list-style: none; padding-top: .5rem !important; padding-bottom: .5rem !important; } .footer-column p, .footer-column a { padding: 12px 24px; margin: 0; color: #222; cursor: pointer;} .footer-column [data-footer-menuItem] { transition: all .3s ease-in-out; height: 0; overflow: hidden; } .footer-column .active {background-color: #e0e0e0;} .footer-links { display: flex; justify-content: center; flex-wrap: wrap; margin-bottom: 1.5rem !important; } .footer-links .footer-links_item { padding: 4px 16px; margin: 0; color: #333; border-right: 2px #e0e0e0 solid; } .footer-links .footer-links_item a { text-decoration: none; } .footer-links .footer-links_item a:hover { text-decoration: none; } .footer-links .footer-links_item:last-child { border-right: none; } .footer-links_color { color: #333; } .footer-media { margin: 1rem -0.75rem; display: flex; justify-content: center; } .footer-media a {display: block; padding: 0 .75rem; } .footer-border {border-top: 2px solid #e0e0e0; } .footer .icons_24 {height: 24px; width: 24px; } .footer .media-icon { width: 24px; height: 24px; fill: #333;} .footer .rotated {transition: all .3s ease-in-out;} .footer .active .rotated {-webkit-transform: rotate(-180deg); transform: rotate(-180deg); transition: all .3s ease-in-out;} .footer .animation_hover { display: inline-block; } .footer .material-icons {font-family: 'Material Icons'; font-weight: normal; font-style: normal; font-size: 24px; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; word-wrap: normal; direction: ltr; -webkit-font-feature-settings: 'liga'; -webkit-font-smoothing: antialiased; transition: transform .3s ease-in-out; } .footer .footer-icon {position: absolute; right: 1rem; font-size: 34px; color: #222; } .footer p.active>.material-icons {transform: rotate(180deg); } @media(min-width: 1080px) { .footer-column { display:flex; flex-direction: column; } .footer-column:not(:first-child) { margin-top: 24px; } .footer-column p { padding: 0; cursor: initial; } .footer-column a { margin: 0; padding: 0; } .footer-column [data-footer-menuItem] {display:block; height: auto !important; background-color: rgba(0,0,0,0);} .footer-column .active {background-color:rgba(0,0,0,0);} .footer .footer-icon {display: none;} .footer .bs5-col-md-3 {flex: 0 0 auto; width: 25%;} .footer .bs5-d-md-none {display: none !important } .footer .bs5-py-md-3 { padding-top: 1.5rem !important; padding-bottom: 1.5rem !important; } .footer .media-icon {width:40px; height: 40px;} .footer .animation_hover {display:inline; background-image: linear-gradient(to left, transparent 50%, #333333 50%); background-position: 100% 100%; background-repeat: no-repeat; background-size: 200% 1px; transition: background-position .3s ease-in-out; } .footer .animation_hover:hover {text-decoration: none; background-position: 0 100%; cursor: pointer; } .footer .flex-md-row {flex-direction: row !important } } @media(max-width: 1079.98px) { .footer-column [data-footer-menuItem].second-active { background-color:#fff; max-height: 1500px; } .footer-part1 { padding-left: 0; } .footer-column li { padding-top: 0 !important; padding-bottom: 0 !important; } .footer-column > p { margin-bottom: 0 !important; } } /* Dark Mode CSS */ .darkmode .section.white { background-color: #000; } .darkmode .card-list h6 { color: #fff !important; margin-top: 1rem;} .darkmode .btn--tertiary { color:#fff; border-color: #00aecd; } .darkmode .btn--tertiary:hover { color:#fff; border-color: #11dfc3; } .darkmode #themeHeader { border-bottom: #555 1px solid; } .darkmode #backTop { background-color: #222; color: #f0f0f0; } .darkmode #backTop:hover { background-color: #474747; } .darkmode .footer { background-color: #333; } .darkmode .footer-column .active { background-color: #222 ; } .darkmode .footer-column [data-footer-menuItem].second-active { background-color: #000; } .darkmode .footer p, .darkmode .footer a, .darkmode .footer-icon { color: #ccc !important; } .darkmode .footer-border { border-top: #CCC !important; } .darkmode .footer a:hover { text-decoration: underline !important; } .darkmode .footer-part2 { border-top: #555 1px solid; } /* End FOOTER */

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Acer Answers

Acer Nitro may not power on if AC adapter is not fully inserted
Why is my new Nitro 5 not turning on? Acer Nitro systems, that have the AC adapter connection on the back of the computer, use an improved AC adapter connection that helps secure the AC adapter. The adapter may feel like it is fully inserted, but requires a secondary push to fully seat the connection. You should hear a…
Change what the screen does when you close the lid
How do I change what the screen does when I close the lid on my computer? Use the following steps to choose what your computer does when you close the lid: Type Control Panel in the windows search box. Select Control Panel from the search results. Click Power Options. Click Choose what closing the lid does. Use the drop…
Downloading and Installing drivers for Acer products
How do I download and install drivers for my computer? When downloading or updating drivers, it is important to choose the correct driver that will work properly for the specific device in your computer. On the Drivers and Downloads area of our support web site, there may be several drivers listed for the same device.…
How can I improve a weak signal to my wireless network?
What can I do to fix slow wi-fi issues? When the signal strength is low, your wireless connection may become slow and unreliable. You can try the suggestions below to see if they help improve your wireless signal. Check to make sure your wireless router is installed in an optimal location. The ideal router location is…
How to delete your Acer ID account
How can I delete my Acer ID account? You can request your Acer ID be deleted at any time. If you want your Acer ID deleted, please send an email to privacy_officer@acer.com requesting account deletion. Please submit inquiries in English if possible and advise us of the country you are contacting us from. Your email should…
Acer Bluelight Shield
What is Acer Bluelight Shield? Acer Bluelight shield is an application that allows users to control how much blue light is used to display an image. This allows users to lower levels of blue light to lessen the negative effects of blue light exposure. You can adjust Acer Bluelight Shield settings using the steps below.…
Error message "Your PIN is no longer available due to a change in the security settings on this device"
What can I do if Windows gives an error that my PIN is not available due to a change in security settings? If you are unable to sign-in to your system using your PIN, we recommend you log in with your Windows password and reset your PIN. Use the instructions below to reset your PIN. Click Sign-in Options and click the Key…
How to check your Windows version to tell if you have a 32 bit or 64 bit operating system
How do I check if I have a 32 bit or 64 bit version of Windows? Knowing whether your computer is running a 32-bit or 64-bit version of Windows ensures you install the right drivers and software designed to work with your type of operating system. Press the Windows key and Pause/Break keys at the same time. Locate…
Free up disk space after upgrading to Windows 10
How can I free up more disk space after installing the update to Windows 10? The Windows 10 upgrade retains files from your previous installation of Windows for 30 days. This allows you to roll back to your old operating system if you do not like Windows 10. These files can take up a large amount of disk space, especially…
Preparing and shipping your computer to Acer for repair
Acer wants to ensure that your repair is processed in a timely manner and your product is returned to you in good working order. Having your product repaired by Acer is as easy as 5 simple steps. Step 1: Review your product and customer information Review your return shipping address, telephone number, and your serial…

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