How can I get my webcam to work after upgrading to Windows 10?
A Windows 10 update in November 2015 caused users to experience problems using their camera. A Windows update has been released with a patch to resolve this issue. It is recommended that you install this update or use the instructions below to download and install the camera patch.
- Visit the Drivers and Manuals section of the Acer support website.
- Enter your Serial Number/SNID or search for your product by Model.
- Select the Patch tab.
- Click the Download link for the file you want to download. (Fix camera function fail after upgrade to Win10 TH2)
- Unzip the downloaded file and follow the instructions in the file named How to update ISP driver.pdf.