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Aspire E5-574 has a black screen when playing video in Windows 10 Media Player - Acer Community
<main> <article class="userContent"> <h3 data-id="why-do-i-get-a-black-screen-when-i-try-to-play-video-files-in-windows-media-player">Why do I get a black screen when I try to play video files in Windows Media Player? </h3> <p>If you watch video in Windows Media Player then connect an external monitor via HDMI, you may get a black screen when you play another video. Acer has released a BIOS update to resolve this issue.</p> <ol><li>Visit the <a rel="nofollow" href="http://us.acer.com/ac/en/US/content/drivers">Drivers and Manuals section</a> of the Acer support website.</li> <li>Enter your <strong>Serial Number/SNID</strong> or search for your product by Model.</li> <li>Select the BIOS tab, then click the Download link for BIOS version 1.13 (or later).</li> </ol><meta content="#Aspire E5-574,#Aspire E5-574G,#Aspire E5-574T"></meta> </article> </main>