Acer Answers Windows

Windows 10: Reset Windows if you have forgotten your password

How do I reset Windows if I have forgotten my password?

You can reset your password from another computer if you sign into Windows using your email address. If your Windows login is not your email address, you can use the instructions below to reset your password.

From the login screen, click the power icon in the lower right corner of the screen.
Hold the Shift key while you click Restart.
Click Troubleshoot.
Select Reset Your PC.
Click Remove everything.
After your computer reboots, click Just remove my files.
Click Reset.

Note: This process will erase all data on your system. Make sure your system is plugged in and does not power off during the reset.

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