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System may freeze or lockup after Windows 10 update Version 1809 (RS5) - Acer Community
<main> <article class="userContent"> <h3 data-id="this-article-only-applies-to%3A-a114-31-a314-31-a315-31-es1-533-es1-732-sf113-31-tmb118-r-and-tmb118-rn-models">This article only applies to: A114-31, A314-31, A315-31, ES1-533, ES1-732, SF113-31, TMB118-R, and TMB118-RN models</h3><p>A video driver conflict may cause some systems with Apollo Lake processors to lockup or freeze. A driver update is being posted on our support site to resolve this issue. This driver will also be included in a future Windows update. You can use the instructions below to download the latest driver from our support site that resolves this issue.</p><ol><li>Visit the <a href="http://us.acer.com/ac/en/US/content/drivers" rel="nofollow noreferrer ugc">Drivers and Manuals section</a> of the Acer support website.</li><li>Enter your <strong>Serial Number/SNID</strong> or search for your product by Model.</li><li>Select Driver.</li><li>Click the Download link for the file you want to download (Intel VGA driver 25.20.100.6446 or newer).</li></ol> </article> </main>