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Video playback shows a green screen after installing Windows update (1803) - Acer Community
<main> <article class="userContent"> <h3 data-id="this-article-only-applies-to-predator-ph315-51-ph317-52-nitro-an515-52-an515-53-aspire-a715-72g-and-a717-72g-models">This article only applies to: Predator PH315-51, PH317-52, Nitro AN515-52, AN515-53, Aspire A715-72G and A717-72G models.</h3> <p>SYMPTOMS<br><br>Some users have reported a green screen when playing video after updating to the latest version of Windows 10 (1803). Video will appear as a solid green color as shown below.<br><br><img src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/55587/greenscreen.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p>SOLUTION<br>You can resolve this issue by downloading and installing Intel VGA driver (23.20.16.5018).<br></p><ol><li>Download <a rel="nofollow" href="https://global-download.acer.com/GDFiles/Driver/VGA/VGA_Acer_23.20.16.5018_W10x64_A.zip?acerid=636626438458532826&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO%20AN515-53&OS=ALL&LC=en&BC=ACER&SC=PA_6"> Intel VGA driver (23.20.16.5018)</a>.</li> <li>Unzip the file when it has finished downloading.</li> <li>Run the file <b>igxpin.exe</b> to install the driver.</li> </ol><meta content="netflix, youtube, movie, nitro 5, PH317-52, helios, nitro, aspire 7,"></meta> </article> </main>