Nitro sense doesn't want to open - Nitro 5 AN515-52

MarcusRedder
MarcusRedder Member Posts: 9

Tinkerer

edited March 2021 in Nitro Gaming
Hi, I have this Nitro 5 AN515-52 laptop...
when I try to open nitro sense on it, it just displays the logo saying nitro sense but doesn't actually open the program?
I have had it working for a long time but from a couple of months ago it has stopped working and doesn't want to open fully

I have tried reinstalling and downloading it many times now but doesn't help at all.
A factory reset will probably solve it but I really don't want to go that way...

Has anyone tried this before or knows what to do?

//Edited the content to add model name on title.​

Answers

  • Try restarting the nitro sense service:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • MarcusRedder
    MarcusRedder Member Posts: 9

    Tinkerer

    Try restarting the nitro sense service:

    Still not working...
    Would it help if I recorded what it does when I try to open the nitro sense program?
  • OK! Does the same problem occur when updating visual c ++?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MarcusRedder
    MarcusRedder Member Posts: 9

    Tinkerer

    Yes, it does.
    I have just updated the visual c++ from the Microsoft webpage and still won't open  
  • MarcusRedder
    MarcusRedder Member Posts: 9

    Tinkerer

    @egydiocoelho
    Are you reciving?
  • OK! Does the same problem occur when installing appxbundle?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi MarcusRedder,

    Try to uninstall the nitro sense app.

    Download the app from below link,

    https://www.acer.com/ac/en/US/content/drivers 
  • MarcusRedder
    MarcusRedder Member Posts: 9

    Tinkerer

    @egydiocoelho
    how do I install that?
    @Easwar
    Every time I have tried to reinstall the nitro sense app, I have been downloading the app from that site and deleting the old nitro sense app before I downloaded it. I have just right now tried again from your link and it still doesn't open.

    I have discovered that when the app is supposed to be open as a program it shows nitro sense as a background process in the task manager. Task manager also reports that it uses 20,3 MB of RAM
  • OK! Uninstall nitro sense and download the predator sense. Go to the plugs folder and change the name Predator PH315-52 to Nitro AN515-52 and install: https://drive.google.com/drive/folders/1L3Ln-WkCvogX1OUmr74i3h8jk4ICVF94
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • DarkCreeper42
    DarkCreeper42 Member Posts: 3 New User
    Ok, easy fix, so what you want do is go to the OFFICIAL acer website plug in you ssnid which you should see on the bottom of the device. (make sure to put it in 100% correctly). Then you want to go to the files that you have installed. (don't unzip). Click the folder until it takes you too another folder with  lots of other folders (essential folders for nitro sense), and click the top one. Highlight all of the folders after you click the first one and press enter. then one by one, press install on each of the pop ups (its ok if some do not install). Then go back to where you clicked the first folder and double click on the setup option, and it should install.