battery not work after hard replace predator G9-591

parsibox
parsibox Member Posts: 5 New User
edited March 2021 in Predator Laptops
hi
my system is predator  G9-591
i changed my hdd to 2T ( ST2000LM015-2E8174 ) after this change my battery stoped working
i reset  battery 5 times  but it not work
in windows it say : 95% available ( plugged in )
but when i disconnect  power it stop working;
power sign is also of ( power led is turned off )
what can i do?

my windows info :
Device name    DESKTOP-U70TV36
Processor    Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz   2.60 GHz
Installed RAM    16.0 GB (15.9 GB usable)
Device ID    F821613B-F0C2-423B-8FC0-4DFCDF36C907
Product ID    00342-41310-82017-AAOEM
System type    64-bit operating system, x64-based processor
Edition    Windows 10 Home Single Language
Version    20H2
Installed on    ‎Fri ‎3/‎12/‎2021
OS build    19042.867
Experience    Windows Feature Experience Pack 120.2212.551.0

Thread was edited to add model name to the title









Answers

  • parsibox
    parsibox Member Posts: 5 New User
    this my hardware image

     

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi parsibox,

    Try to update battery driver.
  • parsibox
    parsibox Member Posts: 5 New User
    i remove this 2 device from device manager multi times and restart the windows
    but not work
    do you have any special solution for update driver ?





  • HULU
    HULU Member Posts: 20 Networker
    It may be that you did not set the BIOSS option correctly after changing the motherboard battery, which caused the system to fail to find the hard disk information.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,276 Pathfinder
    Try to unplug the battery and wait about 5 minutes.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • parsibox
    parsibox Member Posts: 5 New User
    my problem still exist :'(
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi parsibox,

    Try to charge the unit with different charger.