I cannot connect to internet either wired or wireless

acernaught
acernaught Member Posts: 1 New User

I have an acer 3680-2022 with a windows XP operating system.  I can't connect to internet.  I get the message "No supported wireless adapters available in the system."  I downloaded all the drivers for this laptop from the acer website.  I dont know what I'm missing.  I cant even create a new network connection.  I'd greatly appreciate any help. Thank you

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Make sure you didn't turn your wireless controller off by accident.  But if both aren't working, you may have a hardware issue.

  • Jahazieliv
    Jahazieliv Member Posts: 2 New User

    I'm having the same problem with my 3680-2249 (OS: Vista). All internal diagnosis state all is working properly. There is no connectivity using either wireless or ethernet. I'm not getting any help from ACER obtaining a MOBO diagram. Acer did offer and gave me the phone numbers for two places for parts: Capital Data 1-800-999-4409 and Kahron 1-800-317-9989. I hope this helps.Henry Ford is the 'Father' of 'Planned Obsolesence' with the advent of 'Interchangable Parts'.

This discussion has been closed.