N517-51 nitro 5 sudden no power

Dusclops3
Dusclops3 Member Posts: 2 New User
I've had this pc for a few months so wasn't expecting to have any troubles at all
I was watching Netflix on is one day finished the movie , closed it and the next day i can't open it anymore , if i plug the charger i get no orange light went to a acer representation and they said "we don't know what happened we will just change the motherboard" and that would cost me almost half of what i gave on it ??? 
Can anyone give me any ideas?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,757 Trailblazer
    Dusclops3 said:
    I've had this pc for a few months so wasn't expecting to have any troubles at all
    I was watching Netflix on is one day finished the movie , closed it and the next day i can't open it anymore , if i plug the charger i get no orange light went to a acer representation and they said "we don't know what happened we will just change the motherboard" and that would cost me almost half of what i gave on it ??? 
    Can anyone give me any ideas?

    Your Nitro N517-51 should be under warranty, don’t touch it and get Acer to fix it as getting this advice “went to a acer representation and they said "we don't know what happened we will just change the motherboard" and that would cost me almost half of what i gave on it???” is ridiculous and is not correct unless your Nitro N517-51 is more than 1 year old and out of warranty.


  • Dusclops3
    Dusclops3 Member Posts: 2 New User
    StevenGen said:
    Dusclops3 said:
    I've had this pc for a few months so wasn't expecting to have any troubles at all
    I was watching Netflix on is one day finished the movie , closed it and the next day i can't open it anymore , if i plug the charger i get no orange light went to a acer representation and they said "we don't know what happened we will just change the motherboard" and that would cost me almost half of what i gave on it ??? 
    Can anyone give me any ideas?

    Your Nitro N517-51 should be under warranty, don’t touch it and get Acer to fix it as getting this advice “went to a acer representation and they said "we don't know what happened we will just change the motherboard" and that would cost me almost half of what i gave on it???” is ridiculous and is not correct unless your Nitro N517-51 is more than 1 year old and out of warranty.



    It is under warranty , but the guys from acer wont help me , i thought maybe the community has any ideas like maybe a motherboard fuse or a wire that usually get displaced or a chip that can be replaced