Aspire One not booting

moonlit801
moonlit801 Member Posts: 3 New User

Hey a friend of mine has an acer aspire one netbook which she got in 2009....it was working for her fine this morning but now it won't boot, it powers on, gets the the window screen and never finishes loading.....she does get asked if she wants to go into the last known good config or safe mode and nothing loads when she makes one of the choices...any ideas??  obviously i am helping her as she has no other computer or internet at this time...any help would be greatly appreciated....

Answers

  • alicepattinson
    alicepattinson Member Posts: 160 Troubleshooter

    Let a tech fix it. Maybe it needs some reformat

  • moonlit801
    moonlit801 Member Posts: 3 New User

    i'd appreciate some thoughts....baffled...

  • moonlit801
    moonlit801 Member Posts: 3 New User

    a little more info....no matter what we try the thing gets hung up on the window xp screen....if we try to go into safe mode it lists all the drivers then just stopss...

     

    is there an easy way to try restoring it to factory?

     

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