Acer Switch Alpha 12 screen peeling from backing on left side

Aptivari · February 2021

I've been having this issue for a few months now and it doesnt effect the functionality but it seems dangerous and quite annoying. Does anyone have any idea on how to fix this?
Here is my serial number based on the detection tool: 64902303
Any help would be appreciated. Thanks!

Jack22 · February 2021

@Aptivari
So its to check with a local tech in your area or also Acer might have best option for you to fix it.
So try to check calling Acer that how they can help to fix it. Check the link below to contact Acer

billsey · February 2021

@Aptivari can you show us a picture? Some of the SA12s have had issues with the battery bulging enough to push the screen away from the case. Is that what you are seeing? If so the solution is to replace the bulging battery, and if you are careful it's not too tough to do.

Aptivari · February 2021

@Jack22 I dont think its under warranty anymore because i have had it for about 4 years now.

Aptivari · February 2021

@billsey yeah ill take a picture when i get home. I'm not sure if its the battery i'd have to open it up to check

santiargy · February 2021

I have the same issue. I read in another thread that this is because of the battery expanding. Seems to me like something ACER should take care of as clearly not something expected to happen. Not normal wear and tear but a design/manufacturing flaw.

ShawnD · March 2021

@Acer-Manny, I have seen on many threads there is an issue with the battery in the Switch Alpha 12 expanding and that you had been assisting them with their issues.

I would like to know what the options are for repairing it. I have the S5-271-55Q6 and the battery has bulge to the point where it has cracked the screen. I have attached some pictures of the current state of the laptop.

If you could let me know, that'd be great. Thanks.