How do I fix keys not working? Chromebook 14

PoolCrack
PoolCrack Member Posts: 3 New User
edited March 2021 in Chromebooks
My Acer Chromebook 14 has multiple keys not working. I've already tried to put it in recovery mode and reinstall chrome os but it didn't change anything. Is this even fixable or should I just buy a new laptop?

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @PoolCrack
    Did you try refresh key and power button after turning on the laptop?
    Accept if its Helpful.   B)
  • PoolCrack
    PoolCrack Member Posts: 3 New User
    What do you mean? 
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Which keys aren't working? Do they do anything when shift or ctrl is held down at the same time, or are they completely dead?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon

    PoolCrack said:
    What do you mean? 
    Try these.
    how to fix frozen chromebook  Acer Community
    Accept if its Helpful.   B)
  • PoolCrack
    PoolCrack Member Posts: 3 New User
    christy1 said:

    PoolCrack said:
    What do you mean? 
    Try these.
    how to fix frozen chromebook  Acer Community
    I tried that already, where you add a new Chrome OS through a USB.