Problem with my laptop, Nitro 5 AN515-43. Wont turn on after it shuts down

Jun88
Jun88 Member Posts: 4 New User
My laptop suddenly shuts down while I am playing games. It wont turn on and the charger wont even charge. I tried another charger from my another laptop but it doesnt work either. I try pressing the power botton for seconds but it wont work too. What should i do? Help.  :'(

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @Jun88

    Check if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.
    Accept if its Helpful.   B)
  • Jun88
    Jun88 Member Posts: 4 New User
    @christy1 thanks, but my laptop has no pinhole and i did try to press the power botton etc. but it doesn't work. 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Jun88 said:
    @christy1 thanks, but my laptop has no pinhole and i did try to press the power botton etc. but it doesn't work. 
    Do you see any lights on the side like orange or blue. When charger connected. 
    Accept if its Helpful.   B)
  • Jun88
    Jun88 Member Posts: 4 New User
    @christy1 no lights when i plug in the charger
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Jun88 said:
    @christy1 no lights when i plug in the charger
    Maybe the board or the charging port connector. If its under warranty contact acer support.
    https://www.acer.com/worldwide/support/
    Accept if its Helpful.   B)
  • Jun88
    Jun88 Member Posts: 4 New User
    @christy1 ok thanks