Cannot access my SSD

System
System Member Posts: 4,549 Seasoned Practitioner WiFi Icon
in Switch Series
This discussion was created from comments split from: Cannot access my Acer SW5-173 hard disk.

Answers

  • judyksp
    judyksp Member Posts: 5

    Tinkerer
    Hi, 

    I know it is almost 3 years now since my post but I still cannot access the hard disk.  I have not used this laptop since 2018 but now I need it for some small project.  But there is no space if I cannot access the hard disk.

    @freaklip13 - tried what you said and it still does not show up.

    Any help is most appreciated.

    Thanks and regards

  • judyksp
    judyksp Member Posts: 5

    Tinkerer
    Sharanji said:
    judyksp 

    Are you referring to the hard disk in the keyboard dock?
    Is the keyboard and mouse on the keyboard dock working fine when the tablet is docked?
    Yes, everything else works fine.  Just cannot see the hard disk at all.
  • billsey
    billsey ACE Posts: 34,105 Trailblazer
    My guess is the HDD in the keyboard has failed. You can pull it out and use an external USB case to verify that. If it has failed, just pick up and inexpensive SSD to replace it. The SSD will be much more robust since it has no moving parts.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • judyksp
    judyksp Member Posts: 5

    Tinkerer
    How do I pull it out?
  • billsey
    billsey ACE Posts: 34,105 Trailblazer
    So there are something like 11 screws holding the case halves together. You remove those and then use a pry tool or credit card to split them. Start at the upper right corner and work your way down the right side, across the bottom and then up the left side. Once they are apart the HDD access is obvious. It's a normal 2.5" drive and you can replace it with either another HDD or a SSD. The SSD will be more robust and quite a bit faster...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • judyksp
    judyksp Member Posts: 5

    Tinkerer
    Thanks @billsey.

    I have actually just sent the tablet to a local Acer Service Center here in Thailand yesterday.  Hope they could do something about it.  If not, will take your recommendation and get a SSD for it.

    Thanks and regards.

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