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    • External acer DVD Writer is being recognised as a Disk drive Swift 3,

    Member Posts: 4 New User
    edited February 2021 in Swift and Spin Series
    hi, i have a Swift 3, was given a Acer external USB DVD Writer that can do DC read/write, RW, DVD, r/w. but when i connect this to my laptop, it's being mapped as a Disk Drive in the device manager. can the experts advise what do i need to do to make it as a CD/DVD device as it should be?

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    Answers

    • Member Posts: 1,619 Community Aficionado WiFi Icon
      edited February 2021
      CindyC

      If a usb is connected it will be detected and shown in device manager its common. try to burn the disk with rufus or any other software and check. if its not working then try to uninstall the driver and restart the computer. 


      Where to find CDDVD driver inside Device manager - Super UserFix for DVD drive not showing in Windows 10 8 or 7Fix for DVD drive not showing in Windows 10 8 or 7
      Accept if its Helpful.   B)
    • Member Posts: 4 New User
      Thanks , but it didn't work . there is no cd/dvd rom drive recognised, especially after i uninstalled hidden one. and is still showing under "disk drives". and i played all sort of CD, dvds, the device will run for a while then stops, but nothing pops up in the computer screen.
    • Member Posts: 1,619 Community Aficionado WiFi Icon
      CindyC said:
      Thanks , but it didn't work . there is no cd/dvd rom drive recognised, especially after i uninstalled hidden one. and is still showing under "disk drives". and i played all sort of CD, dvds, the device will run for a while then stops, but nothing pops up in the computer screen.
      Did you try to install it from acer site with snid and find option?

      https://www.acer.com/ac/en/US/content/drivers
      Accept if its Helpful.   B)
    • ACE Posts: 35,835 Trailblazer
      edited February 2021
      Using Device Manager bring up Properties; Details; Device Instance Path or Hardware IDs and let us know what it's finding. I'm not aware of an Acer branded external DVD but that doesn't mean they aren't out there... :)
      Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
    • Member Posts: 4 New User

      this is what it looks like

    • Member Posts: 4 New User
      https://store.acer.com/en-sg/acer-usb-dvd-rw this is what i'm using connecting to my Acer Swift 3 
    • ACE Posts: 35,835 Trailblazer
      The drive shown in your Device Manager is an Intel internal SSD, not a DVD drive, and likely your system drive. There should be an entry under DVD/CD-ROM drives for the DVD.
      Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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