How do I make my computer recognize my graphics card? AN515-53-55G9.

warance
warance Member Posts: 6

Tinkerer

edited February 2021 in Nitro Gaming
I had issues with my NVIDIA graphics card and I had to uninstall it using DDU. I have been trying to find the version of graphics card that works with my laptop to no success. I know the model, GTX 10 Series 1050 Ti. But, I contacted NVIDIA and they told me that my graphics card was not being recognized by my laptop. How, do I make my laptop recognize my graphics card? I can't get to the NVIDIA control center or see it in device manager. 

Answers

  • Jack22
    Jack22 ACE Posts: 4,112 Pathfinder
    @warance
    May i have the model number of your laptop?
    Click on 'Yes' if the comment answers your question!
  • warance
    warance Member Posts: 6

    Tinkerer

    Jack22 said:
    @warance
    May i have the model number of your laptop?
    The Model is AN515-53-55G9. I think this is it. 
  • Jack22
    Jack22 ACE Posts: 4,112 Pathfinder
    @warance
    Try the below steps and check, 
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec. Incase if your laptop dont have the pin hole than just try the second option directly

    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​

    Click on 'Yes' if the comment answers your question!
  • warance
    warance Member Posts: 6

    Tinkerer

    Jack22 said:
    @warance
    Try the below steps and check, 
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec. Incase if your laptop dont have the pin hole than just try the second option directly

    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​

    Ok, I did it, now where or what do I need to do?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    warance

    check the full info about the unit on msinfo32 on your computer. type it on run window. 

    Run command - Wikipedia

    Msinfo32 System Information for Windows  Help  CPU Expert
    Accept if its Helpful.   B)
  • warance
    warance Member Posts: 6

    Tinkerer

    christy1 said:
    warance

    check the full info about the unit on msinfo32 on your computer. type it on run window. 

    Run command - Wikipedia

    Msinfo32 System Information for Windows  Help  CPU Expert
    Sorry, I am not the most tech savvy, so where would I find the information on the driver in the msinfo32? I know how to get the msinfo32.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    warance

    that the info about the your computer. go to device manager and check in display adaptors. if its not avaliable then try to download from acer site.How to upgrade your graphics drivers in Windows  Algodoo
    https://www.acer.com/worldwide/

    Accept if its Helpful.   B)
  • warance
    warance Member Posts: 6

    Tinkerer

    christy1 said:
    warance

    that the info about the your computer. go to device manager and check in display adaptors. if its not avaliable then try to download from acer site.How to upgrade your graphics drivers in Windows  Algodoo
    https://www.acer.com/worldwide/

    Ok I downloaded the driver file from the acer website since it didn't show up in my device manager. There are a lot of files. Where do I go to download this?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    warance said:

    Go for the setup and after that install or extract all .






    Accept if its Helpful.   B)
  • warance
    warance Member Posts: 6

    Tinkerer

    christy1 said:
    warance said:

    Go for the setup and after that install or extract all .






    It didn't work. I tried extract all, and then tried setup, same result.
  • Check if the video card appears as a hidden device. Also try using the ddu program in safe mode.
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