My acer A3-A30 tablet battery is too cold while charging is it normal ??

SSalah
SSalah Member Posts: 24

Tinkerer
in Tablets
My acer A3-A30 tablet battery is too cold while charging is it normal ??It never get warm and charging never complete  - if i turn the tablet on it run in cycle of shutting down every 10-15 minutes and the battery still too cold while the cpu and ram area is warm ! Is the battery  defective and need replacement ?

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    SSalah
    Since its turning off with in 15mins it can be various issue, but mostly a battery issue as you say. is it under the warranty? do a full factory reset by volume up and power button. if still you have same issue then contact acer support. 

    https://www.acer.com/worldwide/

    DROID TURBO by Motorola - Factory Data Reset Powered Off Verizon
    Accept if its Helpful.   B)
  • SSalah
    SSalah Member Posts: 24

    Tinkerer
    This icon appears sometimes when it refuses to charge
  • SSalah
    SSalah Member Posts: 24

    Tinkerer

    Red and blue indicator
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited February 2021
    SSalah said:
    This icon appears sometimes when it refuses to charge
    Please try the above Troubleshooting if its not working contact acer. did you check with different charger? 
    https://www.acer.com/worldwide/
    Accept if its Helpful.   B)
  • SSalah
    SSalah Member Posts: 24

    Tinkerer
    What it means ( the battery consists of two parts ) is this means one part runs cold and the other runs hot ?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    SSalah said:
    What it means ( the battery consists of two parts ) is this means one part runs cold and the other runs hot ?
    Its a faulty hardware. either battery or the connector inside. 
    Accept if its Helpful.   B)
  • SSalah
    SSalah Member Posts: 24

    Tinkerer

    Do you mean this connector with the battery or connector on the motherboard ?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    SSalah said:

    Do you mean this connector with the battery or connector on the motherboard ?
    Motherboard itself or its connector.
    Accept if its Helpful.   B)
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Those symbols are trying to tell you it thinks the battery is too hot. It might actually be hot or the sensor might have failed.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Categories