Aspire C27 Arrived with Screen Separating on left-hand side

zach4567
zach4567 Member Posts: 3 New User
in All-In-One PCs
I received my laptop last week and have really loved this device. Every time I've started it, I've noticed a bright line of light shining from the left hand side and noticed that the screen looks unevenly lit during startup. But once it get's going, I usually don't notice it anymore, given the bright Acer default background and quickly becoming consumed in my work. However, I just switched over to dark settings and now it is apparent the problem is an issue the screen is separated on the left hand side. I don't want to mess with it and risk breaking anything, how do I go about having this fixed?

Answers

  • zach4567
    zach4567 Member Posts: 3 New User
    I received my laptop last week and have really loved this device. Every time I've started it, I've noticed a bright line of light shining from the left hand side and noticed that the screen looks unevenly lit during startup. But once it get's going, I usually don't notice it anymore, given the bright Acer default background and quickly becoming consumed in my work. However, I just switched over to dark settings and now it is apparent the problem is an issue the screen is separated on the left hand side. I don't want to mess with it and risk breaking anything, how do I go about having this fixed?
  • zach4567
    zach4567 Member Posts: 3 New User
    Here is a photo from the side 

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @zach4567
    That's the backlight of the screen. If that's off then we cant see the display. Is there a gap between the frame and screen. Its ok to use but if there a gap contact the seller or acer. 

    https://www.acer.com/worldwide/support/
    Accept if its Helpful.   B)

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