why my laptop show 99% when unplugged and no 100%?

Flavius99
Flavius99 Member Posts: 4 New User
 i just bought my laptop brand new

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  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Flavius99 said:
    what doesn't mean?

    its dont sound like a physical battery issue, more chances for a software issue. like drives,updates and so on. 
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Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited February 2021
    Flavius99 said:
     i just bought my laptop brand new

    pls provide the model number of the unit. also try updating the unit and then check. since its new i dont think its driver issue. try to update the unit, go to settings>>>update and security>>>check  for update and install all the updates and restart the unit, do this until all the updates are done. Image result for update windows 10
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  • Flavius99
    Flavius99 Member Posts: 4 New User
    but it's a battery issue or a OS issue?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Flavius99 said:
    but it's a battery issue or a OS issue?
    it dont sound like an hardware. 
    Accept if its Helpful.   B)
  • Flavius99
    Flavius99 Member Posts: 4 New User
    what doesn't mean?

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Flavius99 said:
    what doesn't mean?

    its dont sound like a physical battery issue, more chances for a software issue. like drives,updates and so on. 
    Accept if its Helpful.   B)
  • Flavius99
    Flavius99 Member Posts: 4 New User
    thank you for help me 

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Flavius99 said:
    thank you for help me 

    Welcome my friend. Good luck. Stay safe.
    Accept if its Helpful.   B)
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