Nitro AN517-51 Gaming Performance Issue

Hey there, I am currently using a Nitro AN517-51 which has 16GB RAM and i7 9750H CPU, and a 1660Ti GPU in it. My problem is having dramatic FPS drops while gaming. Usually, it is happening while playing Overwatch(130-140 fps to 80) (like after 20 mins) or entering crowded zones in Cyberpunk 2077(50-60 to 30) or GTA5(60 to 35-40) and they more like stuttering and lagging. I don't know but I think it is about CPU heats because I'm pretty sure there is a thermal throttling issue since I tested it but I'm not sure it is related to fps drops or not. How can I figure out the reason for the issue?

I already tried ThrottleStop or Intel XTU before, and they did not work for me, I'm still playing games with a minimum of 89-90 degrees and sometimes it hit to 95-98 degrees depending on room temperature.

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christy1

musasari
Try these steps also check the link below. it will help you.

Please perform the following steps and check the CPU usage :
>>>Power Reset
Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage.

>>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

Press Ctrl + Alt + Del keys at the same time to bring up Task Manager;
Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps.
Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.

>>>Run DISM command to decrease high CPU usage

Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

Type: sfc /scannow and hit Enter.

>>>Disable Superfetch and Windows services to fix Windows high CPU usage

Press Ctrl + Shift + Esc to open Task Manager;

Go to Services tab and click Open services;

Navigate and locate Superfetch, right click on it and select Properties;

Click Stop to end the Superfetch service and click OK to confirm the change.

>>>Press Win + R to open Run dialog > Type: msconfig and click OK;

Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1

musasari

christy1 said:

musasari
Try these steps also check the link below. it will help you.
Please perform the following steps and check the CPU usage :
>>>Power Reset
Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage.

>>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:
Press Ctrl + Alt + Del keys at the same time to bring up Task Manager;
Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps.
Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.

>>>Run DISM command to decrease high CPU usage
Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;
Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;
Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;
Type: sfc /scannow and hit Enter.

>>>Disable Superfetch and Windows services to fix Windows high CPU usage
Press Ctrl + Shift + Esc to open Task Manager;
Go to Services tab and click Open services;
Navigate and locate Superfetch, right click on it and select Properties;
Click Stop to end the Superfetch service and click OK to confirm the change.

>>>Press Win + R to open Run dialog > Type: msconfig and click OK;
Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;
Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1

Oh, there are many steps to apply, I'm gonna try that and also I think I need a thermal paste replacement. By the way, I have another question and this is also important, do I need to download all 28 drivers inside of the Drivers and Manuals section from my Acer product support? Thank you so much for your attention and effort.

christy1

musasari
not required to install all the drivers. those are additional supports if the drivers are been deleted from laptop. try the steps alone. good luck

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