My chrome book will not charge I’ve tried to reset but nothing?

AmyR1979
AmyR1979 Member Posts: 2 New User
edited October 2023 in Chromebooks
This discussion was created from comments split from: Acer spin 11 - no power, not charging.

[Edited the thread to add issue detail]

Answers

  • AmyR1979
    AmyR1979 Member Posts: 2 New User
    My chrome book will not charge I’ve tried to reset but nothing? 
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    @AmyR1979 you should start your own thread using the Ask a Question button to get the best visibility here. Make sure you tell us what Chromebook model you have and what you have tried so far.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • fatraccoon
    fatraccoon Member Posts: 7 New User
    Hey! I'm having the same problem, one day I was in class and everything worked just fine, I close the laptop and go to my next class, then when I open it, it doesn't turn on, I sat there and tried all class period to turn it on and nothing happened, I tried charging it but it only flashes a blue light for a second. Then I tried doing the same thing later that day but still, nothing. I ended up leaving the laptop sit in my room for a few weeks, I realized that I'm going to be needing it soon so I tried giving it a shot to start working again. I tried the hard reset with the power and refresh button but no success, my actual charger cord has a spot where usually an orange light would appear after I plug it in, but now the orange light isn't showing up and pretty much the only thing that has happened is a quick blue flash after I plugged it in, I'm not tech savvy at all haha, does anyone know what's wrong and how I can fix this? 
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    @fatraccoon I'm going to give you the same spiel as with Amy... You should start a new thread with your question. It's important that you tell us which model you have along with the description of the problem you are seeing and what you have tried so far.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi AmyR1979,

    Are you getting any light indication when you connect the charger.
This discussion has been closed.