Hard Disk Problem

turon
turon Member Posts: 11 New User

How to remove hard disk from Acer Aspire 4755g??

Best Answer

  • Colonel_Ives
    Colonel_Ives Member Posts: 14

    Tinkerer

    Answer ✓

    I'm pretty sure the architecture is like mine.

     

    1) Having the laptop on your lap, flip it right over to expose the bottom, so that the battery is the farthest away from you. (as per the picture)

    2) You'll see a long rectangular cover along the bottom of the laptop closet to you, there are two sets of vents and three little screws to remove. Hint, tiny HDD and memory logos are embossed beside the center screw hole.

    3) Remove the three little screws. (as illustrated with yellow in the picture)

    4) Lift off the long rectangular cover by your fingernail into the indented slot.

    5) The hard drive is now exposed. Remove the single black screw in the silver 'hard drive caddy' tab (which is the longest tab) to be able to slide it back from the motherboard connector. (as illustrated in white in the picture)

     

    Bottom View

     

    Hit me back if you need more info. Smiley Happy

Answers

  • Colonel_Ives
    Colonel_Ives Member Posts: 14

    Tinkerer

    Answer ✓

    I'm pretty sure the architecture is like mine.

     

    1) Having the laptop on your lap, flip it right over to expose the bottom, so that the battery is the farthest away from you. (as per the picture)

    2) You'll see a long rectangular cover along the bottom of the laptop closet to you, there are two sets of vents and three little screws to remove. Hint, tiny HDD and memory logos are embossed beside the center screw hole.

    3) Remove the three little screws. (as illustrated with yellow in the picture)

    4) Lift off the long rectangular cover by your fingernail into the indented slot.

    5) The hard drive is now exposed. Remove the single black screw in the silver 'hard drive caddy' tab (which is the longest tab) to be able to slide it back from the motherboard connector. (as illustrated in white in the picture)

     

    Bottom View

     

    Hit me back if you need more info. Smiley Happy

  • Colonel_Ives
    Colonel_Ives Member Posts: 14

    Tinkerer

    Obviously, uplug both the AC and battery from the unit before anything and also ground yourself out by touching nearby metal. I forgot to mention that, but it's important for all.

  • turon
    turon Member Posts: 11 New User

    Thanks for the reply.
    Sorry to bother you but it seems to be that there is no picture attach so I cant figure out these.

    "5) The hard drive is now exposed. Remove the single black screw in the silver 'hard drive caddy' tab (which is the longest tab) to be able to slide it back from the motherboard connector. (as illustrated in white in the picture)"

     

     

  • turon
    turon Member Posts: 11 New User

    Okay so I already remove Acer Aspire 4755g hard disk, now I plug it to my friends desktop, it seems to be I only got 350gb and the originals size is 750gb? Does it mean this hard disk is in bad condition?

  • Colonel_Ives
    Colonel_Ives Member Posts: 14

    Tinkerer

    (Oh, sorry about that lack of picture that only was instantly visible to me, there seems to be a moderation time delay for photographs of electronics. Hmm.)

     

    I'm not sure what you're describing about the different hard disk capacities, but I'll explain some things to help out the possible confusion.

     

    When a hard disk is made and advertised, as say, 120 GB in my example, I only get 111.6 GB out of it. You'd think, "what the heck, did you get ripped off?!" and rightfully so, but we're gauging the hard drives' capacity in simplistic decimal points and numbers ... whereas computers are binary and hexadecimal computing code, so 1 GB doesn't 'compute' to an even 1000 MB. Rumors also suggest disk manufactures keep a certain space allotted for the operation of the hard drive or a fresh batch of sectors or due to instant Windows partitions.

     

    When I plug my 120 GB into my desktop and click on Start/Computer, it will report that I have:

     

    1) System Reserved (E) which is 71.8 MB of 99.9 MB which is what I believe to be the 100 MB partition set aside during the Windows set up. Notice it's not even a full 100 MB? So, there's the discrepancies regarding 1000 MBs (1 GB).

     

    2) Local Disk (F) which is 77.0 GB free of 111 GB. So, to find out why the "free" value is only 77.0 GB, I right click on the "Local Disk (F)" and then click on "Properties" to find the 'pie chart' which shows why my capacity is down to 77.0 GB... that's because 34.6 GB is used up for the Windows operating system (files) and other miscellaneous files of mine (downloads like songs, installed programs like anti-virus, and etc).

     

    What I'm presuming is that your reported 350 GB is what is left for space out of 750 GB. The above example of my 120 GB may help you narrow things down. I never, ever encountered such a vast misrepresentation of hard drive space of any hard drive, good or bad, added into my desktop or as an external drive.

     


    Hope that helps. Also, nefarious things can lead up to having a smaller disc than what's advertised in the laptop specs due to cretins swapping things out when they sell them on Kijiji. My Satellite L770 was supposed to come with a 500 GB disk, but that's how I ended up with this little 120 GB hard drive. My fault for not checking that along with many keyboard keys didn't work and a USB port was broken. Hahha

     

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Turon

    Your apparent loss of about 50% of your hard drive capacity jogged a memory synapse of mine.

    Shortly after I got my ancient (Aspire 5720) I discovered that my hard drive had only about half the expected capacity.  Further probing revealed that Acer had partitioned my hard drive with about 50% identified as 'ACER (C: )' and about 50% identified as 'DATA (D: )' . Of course everything was being saved to C resulting in apparent minimum excess capacity.

    I wonder if your situation is similar to mine and that your hard drive is fine.  Worth looking into anyway.

    Leho

  • turon
    turon Member Posts: 11 New User

    Thanks for the replies, but currently the hard disk that i've been mentioning seems to be broken,
    after plugging it to my friends desktop, at first it show Local disk C: (150gb) its his hard disk,

    then the second local disk D: goes mine (142gb free of 350gb) and local disk F: no size. cannot be formatted, neither check for errors.

     

    After few restarts of his desktop, the hard disk doesn't show anymore..
    Any suggestions?

     

     

  • Colonel_Ives
    Colonel_Ives Member Posts: 14

    Tinkerer

    Just wondering if your friend has "Intel Rapid Storage Technology" on his desktop (depending how old it is and what kind of board). Perhaps it shut itself off for some reason and therefore not accepting your drive into the system. You could try to use a different port and restart the desktop in hopes of getting your laptop drive recognized again for the salvage operation. I'm still not certain what is the issue with your drive. I've never encountered such an occurrence, but that doesn't mean an anomolies don't occur when it comes to electronic gremlins and the like.

     


     

    Do you have an external 2.5 enclosure to try? I'm not sure if you could jimmy a 2.5 HDD into a 3.5 enclosure even though the board connectors are obviously the same, just that the difference is one HDD is fat and the other is skinny. I 'think' doing that via UBS is less troublesome with potential conflicts although it's slower to transfer files unless you have a 3.0 USB route to go.

     

    Come to think of it I once bricked a laptop WD Scorpio 250 GB by adding it into my desktop. At first everything was okay and that disc was absolutely fine, but then it started to get spun right up while writing non-stop whereas I had to keep unplugging and plugging it back in to try to retrieve some important files to no avail. That poor thing seized up soon after. I suppose the risk is there, especially introducing two hard discs both with operating systems without the old IDE master/slave deal. Some motherboards don't play properly even introducing another hard drive into non-priority SATA ports. Maybe it was just bad luck or I wasn't paying enough attention where the fault may had been.

     

     

  • turon
    turon Member Posts: 11 New User

    Thanks for the response, but my friend said that he doesn't have "Intel Rapid Storage Technology".
    His desktop specs is AMD A6-3500 APU with Radeon(tm) HD Graphics 2.10GHz and said its he bought it last year (June 2012).

    We didn't manage to try using different ports, because we are lacking of info's in troubleshooting the hard drive.

    For the second line, I don't have 2.5 enclosure, since the hard drive is sata port, and my friends desktop has sata port also, so we directly plug the hard disk as secondary storage.

     

    Sorry for late replies, busy from work

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon
    To delete the partitions you might want to try a linux live dvd. I've seen issues with HDD's like this, but usually a physical problem with the disc results in either very slow speeds or a drive that's completely useless, not the problems that you're describing. I would also suggest looking into formatting a drive from the command prompt, as this is often more successful than using the drive management application.
  • turon
    turon Member Posts: 11 New User

    ScottyC, actually that my first and foremost problem  "the disc results in either very slow speeds".

    Everytime I open my Acer Aspire 4755g, it boots up to slow so i've decided to do error checking but then the last thing I see in error checking is some sort of this 


    Inserting an index entry with id 414 into index $SII of file 9.

     


    So i've decided to reformat the disc and get help from this forum.

     

     

  • turon
    turon Member Posts: 11 New User

    Just to update here's a screenshot for my harddisk. Hard disk.jpg

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    If you are trying to format the drive, you can either do an eRecovery using ALT-F10 before the system boots, or you can use my previous suggestion and delete both partitions using a linux live cd/usb. If you use a linux utility you'll be able to delete the partitions, create one master partition that spans the whole disk, and install Windows on top of it using new install media.

  • mmrasoolece
    mmrasoolece Member Posts: 4 New User

    Disk Management.jpgHi,

     

    I have bought an Acer Aspire V5 5771-6831 yesterday and as per the speficifications it should have 750GB hard drive

    but it shows only 451gb :-(

     

    where is the missing storage.....kindly suggest

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    That is weird, but you might want to try starting a new thread. That way you won't be limited to only the people who have responded to this one.

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