Battery Swelling After Fewer than 3 Years? Acer Switch 12 SA5-271P

LJDH
LJDH Member Posts: 2 New User
edited February 2021 in Switch Series
I see that the battery swelling problem is pervasive. Mine has this issue after only 2 years. The IT guy at my office was shocked.
Rather than pay another $200 to have this fixed, he told me to try it myself. What battery should I purchase for the Acer Switch 12 SA5-271P. Though it seems ridiculous to have to do a replacement at this point in the life of the product.

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    check here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi LJDH

    Since its battery swelling problem. contact the acer support even if its not under warranty. they might direct you for right direction. Good luck. :)
    https://www.acer.com/worldwide/
    Accept if its Helpful.   B)
  • LJDH
    LJDH Member Posts: 2 New User
    christy1 said:
    Hi LJDH

    Since its battery swelling problem. contact the acer support even if its not under warranty. they might direct you for right direction. Good luck. :)
    https://www.acer.com/worldwide/
    I went there first and my options were chat or call for a fee or here.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    check here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    LJDH said:
    christy1 said:
    Hi LJDH

    Since its battery swelling problem. contact the acer support even if its not under warranty. they might direct you for right direction. Good luck. :)
    https://www.acer.com/worldwide/
    I went there first and my options were chat or call for a fee or here.
    its the usual ivr options. so go for the call option. enter the snid of the unit. if the call is routed to Out of warranty department, dont worry speak with them regarding the same issue. they will help you to contact the acer support. 
    Accept if its Helpful.   B)
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    LJDH said:
    I see that the battery swelling problem is pervasive. Mine has this issue after only 2 years. The IT guy at my office was shocked.
    Rather than pay another $200 to have this fixed, he told me to try it myself. What battery should I purchase for the Acer Switch 12 SA5-271P. Though it seems ridiculous to have to do a replacement at this point in the life of the product.
    I am very sorry to hear you're experiencing this issue with your Acer product, I have sent you a private message requesting more information to better assist you.
    Note: closing the thread.
    Thanks in advance,
    Acer-Manny
This discussion has been closed.