random 2 second stutters, happens occasionally, pls help PO3-620

blickysticky
blickysticky Member Posts: 6 New User
edited January 2021 in Predator Desktops
i have bought a acer predator orion 3000 PO3-620 2 months ago, and it always had this issue where it sometimes stutters for 2 seconds, the whole screen freezes and the audio make a weird noise and then it goes back to normal, it even happens when im browsing the web, i have the latest nvidia and windows updates

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Have you contacted Acer support yet?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Krukzah
    Krukzah Member Posts: 30 Enthusiast WiFi Icon
    Look at mine and others post on here 
  • blickysticky
    blickysticky Member Posts: 6 New User
    i fixed the issue
  • f7ost
    f7ost Member Posts: 11 New User
    i fixed the issue
    Can you explain how you solved it? i still have the issue
  • blickysticky
    blickysticky Member Posts: 6 New User
    Well it didnt fix, at the time i tought i had fixed it
    my pc is now at acer service center because of this issue, i will get it back in about a week
  • Krukzah
    Krukzah Member Posts: 30 Enthusiast WiFi Icon
    Please report back when ur pc have been returned, could you provide your warranty number case etc. when it have been done, so we can refer to this when contacting Acer. To help the rest of us get the solution done quicker.